Hi all
Can anyone at Zuku who is on this list please let us know what is going on?
I have had literally zero connectivity from them now for almost two weeks at home. Complaints through their customer service line, Twitter etc have not helped. All I get is a mechanical customer service rep telling me 'Service will be restored in due course and we are sorry for the service interruption!'
Needless to say I have already 'vukad' to Safaricom's 'TheBigBox', however I still have a full month of service from Zuku. In the interest of trying to 'help' them I thought I'd pen this here because this kind of service is just unacceptable in this day and age.
I hope someone is listening at Zuku.
Ali
Hussein
Hussein & Associates
Tel: +254 770 906375/ 713 601113
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim
Blog: www.alyhussein.com
Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with.