Hi all

Can anyone at Zuku who is on this list please let us know what is going on?

I have had literally zero connectivity from them now for almost two weeks at home. Complaints through their customer service line, Twitter etc have not helped. All I get is a mechanical customer service rep telling me 'Service will be restored in due course and we are sorry for the service interruption!'

Needless to say I have already 'vukad' to Safaricom's 'TheBigBox', however I still have a full month of service from Zuku.  In the interest of trying to 'help' them I thought I'd pen this here because this kind of service is just unacceptable in this day and age.

I hope someone is listening at Zuku. 

Ali Hussein

Hussein & Associates

 

Tel: +254 770 906375/ 713 601113

Twitter: @AliHKassim

Skype: abu-jomo

LinkedIn: http://ke.linkedin.com/in/alihkassim

Blog: www.alyhussein.com


Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with.