I got a response from Wananchi yesterday and I saw another sent to a list member. It was signed 'Support Team'. *sigh* I suggested they subscribe to the list and respond here as well.

I hope when they eventually respond to the list that it will be signed by a single individual, hopefully in senior management.


Kind regards,

 

Muchiri Nyaggah

Director

@muchiri

+254 722 506400

Semacraft.com

 

 


 

 





On Fri, Mar 18, 2011 at 5:33 PM, Rad! <conradakunga@gmail.com> wrote:
Amazing that no one at Zuku sees fit to respond to these angry customers. Is it complacency? Ignorance? Defeat?

On Fri, Mar 18, 2011 at 5:22 PM, Lizette Kraft <lfkraft@gmail.com> wrote:
If I may join the band wagon. I also have to say that Zuku customer service is very poor and I also have noticed that my TV channels are so limited where as I am supposed to have 50 channels!!!!!! It is pathetic and I am hoping we can talk to the MD as this is way serious in terms of customer service. The people of ZUKU need to answer to all our complaints and it seems that the only way is direct to the MD. So can we get the phone number so we can call + email address and we can also write. This is urgent and we need to sort these complaints out.
 
Thanks everyone for bring  this up. I too thought I was the only one.
 
Blessed weekend.

Lizette
AGDEN

On Thu, Mar 17, 2011 at 4:32 PM, Barrack Otieno <otieno.barrack@gmail.com> wrote:
Fibre on Fire !

On Thu, Mar 17, 2011 at 4:10 PM, Musya Michael <michael.musya@gmail.com> wrote:
Reading this leaves me wondering whether we have any reliable ISP in the currently in the country.My worst experience was with KDN...The so called BOX service. Six months now and no refund. Now will do an email to CCK,thanks to this list.

--
Regards,

Michael Musya,

Afriregister Limited.

I can do all things through Christ who strengthens me.
Philippians 4:13

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--
Barrack O. Otieno
Afriregister Ltd (Kenya)
ICANN accredited registrar
+254721325277
+254-20-2498789
Skype: barrack.otieno


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--
Lizette Kraft
P.O. Box 18488, 00500
Nairobi, Kenya
Cell: 0722-800362

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