On Thu, Jul 7, 2011 at 08:38, Crystal Watley Kigoni <crystal@voicesofafrica.org> wrote:

And when you become PMG, Yawe please change how customs deals with packages and the corruption there. I asked people from the States to stop sending packages for myself and the NGO because even though they were NOT for resale we were being charged up to 50 percent of an imaginary retail value (usually the highest price to be found on the internet). It became more expensive for me to clear items than it was

@Crystal,

The next stop for the big changes after Yawe become PMG would be Customs/KRA. The outfit is so draconian so much that you'd think you are an alien from outer space when you've got to deal with them. They are so secretive about the way they conduct themselves, like using threats to create fear in you, and push you into a corner. Their ultimate aim is to get you to grease their hands -- somehow.
KRA/Customs MUST be reformed to become transparent to the citizens. They must be clear on the tax schedule (I mean a list detailing the categories of items and the tax levied on them), which should be published for public scrutiny. This idea of googling prices should never arise. There are times you find a Customs officer trying to force you to believe that a CCTV camera is a camcorder!
KRA/Customs must also respect the citizens. They so far behave like the Police, who always think (mistakenly) that they are God, forgetting who their employer is.

Maybe our "PMG" should also handle the Customs docket!

--
Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223
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