Edwin, You are not required to fill in a registration form to register on Self Care Kindly give us your number so we can look into why you were unable to register Kind Regards, Maryann From: [email protected] [mailto:[email protected]] On Behalf Of Edwin Onchari Sent: Monday, March 07, 2011 11:35 AM To: Maryann Michuki Cc: 'KICTAnet ICT Policy Discussions' Subject: Re: [kictanet] Usage Reports from Safaricom for Prepaid Customers Hi Maryann, I am unable to register on your site. I am getting a " the introduced mobile number was not found". I have been a registered M-Pesa user since the beginning of the service. Do I need to fill in another registration form for my number ? Again? Best Regards, Edwin From: [email protected] [mailto:[email protected]] On Behalf Of Edwin Onchari Sent: Monday, March 07, 2011 11:11 AM To: Edwin Cc: 'KICTAnet ICT Policy Discussions' Subject: Re: [kictanet] Usage Reports from Safaricom for Prepaid Customers Thanks Maryann, let me check it out Best Regards, Edwin From: Maryann Michuki [mailto:[email protected]] Sent: Monday, March 07, 2011 11:05 AM To: Edwin Onchari Cc: KICTAnet ICT Policy Discussions Subject: RE: [kictanet] Usage Reports from Safaricom for Prepaid Customers Edwin, Safaricom Web Self Care gives you access to information related to your mobile number Access Safaricom Self Care on https://selfcare.safaricom.co.ke Other features currently available are; * PostPay Bill Enquiry * Bill in Progress Enquiry * PostPay Bill Downloads (PDF & Excel) * PrePay Top-Up History * Bonga Points Registration & Enrolment * Bonga Points Accumulation History * Bonga Points Non Merchandise Redemption * Bonga Points Merchandise Redemption * Bonga Points Redemption History * Internet & Data settings via OTA * Creation of Service Requests * Email Feedback to Safaricom Kind Regards, Maryann From: [email protected] [mailto:[email protected]] On Behalf Of Edwin Onchari Sent: Monday, March 07, 2011 10:53 AM To: Maryann Michuki Cc: KICTAnet ICT Policy Discussions Subject: [kictanet] Usage Reports from Safaricom for Prepaid Customers Listers, Is anyone aware, where on the Safaricom site I can access usage on my prepaid line. Lately, my faithful KSHS 100 weekly credit gets used up mighty fast. I would like to view the history on my account to ensure that I am not being ripped off somehow. Do any of the other Telkoms have this facility? Edwin Note: All emails sent from Safaricom Limited are subject to Safaricom's Email Terms & Conditions. Please click here <http://www.safaricom.co.ke/index.php?id=954> to read the policy. ________________________________ ##################################################################################### NOTE: All emails sent from Safaricom Limited are subject to Safaricom�s Email Terms & Conditions. Please click here to read the policy. #####################################################################################
