Hi,

Is there anyone out there who can decipher this message for me?

Good morning Robert,

 

WP was not build with PureFTP support hence the reason why you cannot upgrade your CMS. PureFTP is our default ftp server and cannot be changed as you were advised earlier. Everything else is supported.

 

Should you require further assistance please do not hesitate to contact us via the email address business.support@safaricom.co.ke or the below support line.

 

Regards,

 

Terence Parassi

Service Assurance & Quality - SMC

Safaricom Ltd

Tel: 020-4272222/ 0722002222

 
Robert Yawe
KAY System Technologies Ltd
Phoenix House, 6th Floor
P O Box 55806 Nairobi, 00200
Kenya

Tel: +254722511225, +254202010696