Thats right, we do and I speak for data.
My sincere apology for the cross posting and am just sharing my experience that the situation on network quality in our country is getting out of hand. I cannot expect telco CEOs / MDs like the Mr Joseph, Mr Saint-Jean or Mr Murray or even from any Network Operators etc to roll up their sleeves and go down to their respective Network Centres or Operations and reboot caching servers or load balancers!
Network management of data services has reached a point where I'm forced to use strong words that either most of kenyan networks are run by people who do not undestand them or that there are no quality of service systems in place. This is scary given that we hope to provide at least some tiered services to a potential audience in the near future. Most technology equipment is useless and awaits data entry from skilled operator to turn devices into anything meaningful. Are the skilled personell or systems doing their jobs? I'd highly recommend to the management of network companies to re-evaluate their technologies or even staff and put in place systems that allow for real time analysis of their systems and performances. Even a 1% packet loss in a modern network is totally unacceptable. Local loop latenices must be maintained within 50-200ms and not the 1000-2000ms seen. Just one simple question : If it was done right the first time then why keep tinkering with it?!
Even if we received some out of the world super submarine fiber, the whole process is useless if we cannot maintain/run internal networks to international standards. Which leads to a further question : how stable is the fiber between Mombasa, Nairobi to kisumu? We need some serious thoughts on quality by respective players in the industry so that in future marketing as say eg a telecom hub, some investor somewhere does not ask an insulting question : how reliable are your networks?
Asante and Happy Jamhuri Day.