Dear Alex, this is a good question. I would say that at least Celtel's tariffs are published on the webpage? When it comes to Leased Lines, it seems published rates are not worth much any more. KDN is still observing the non-discriminatory pricing model but others don't. Rgds Kai ----- Original Message ----- From: "Alex Gakuru" <alex.gakuru@yahoo.com> To: <kai.wulff@kdn.co.ke> Cc: "KICTAnet ICT Policy Discussions" <kictanet@lists.kictanet.or.ke> Sent: Tuesday, June 26, 2007 14:28 Subject: [kictanet] Communication Tariffs
Hello All,
The consumer network has a problem and we are wondering if you may be able to assist.
We are aware that consumers do not have tariffs information sufficiently; permanently, readily and freely available and they end up incurring communication costs they could have avoided had that information existed.
In addressing this problem, last week we wrote to Safaricom, Celtel and Telkom asking them to provide us with their current comprehensive tariffs to enable us compare contrast and independently and freely advice consumers on the best priced offerings, and on regular basis.
We intend(ed) to publish the comparative analysis at a website, print brochures post to mailing list among other dissemination avenues.
We copied that email to CCK to observe protocol
However, only Safaricom sent us this data(on the same day), but Telkom and Celtel have continue ignoring ou request even declined to reply the email. We requested CCK to assist us but we are yet to receive, if at all, the help.
We are further questioning the urgency, need and importance CCK gav to purchasing their shs 50 million call drop monitoring equipment and wondering if really it was no just meant to "assist" consumers stay connected to exorbitant calls cost, considering that when we ask then to help consumers with a simple cost-free support they fail us.
We need your ideas on how we can arrest renegade pricing cost in Kenya because it appears those legally tasked to protect consumers are not doing as much as they should.
All ideas and suggestion on what we should do are most welcome.
Alex Gakuru ICT Consumers Association of Kenya (now refused certificate)
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