Hi, I question is addressed to list members who have had the opportunity to interact with the various mobile providers data services and what they feel is the situation in relation to the services and products available. It might also be a question to them to seriously consider if they are ready to take on the incumbents in the critical services domain as there model until now as been based on a democracy type system one to one relationship. We are talking of going beyond the dongle on a students laptop doing research and socialising to a centralised banking system being accessed remotely. The realm they are entering is where a single link will serve multiple users such as with a inter branch connection where downtime and unreliable service affect many users. It is now clear why Orange are busy dusting their line plant (cable in the ground) as they await to compete in a domain they know very well. Regards Robert Yawe KAY System Technologies Ltd Phoenix House, 6th Floor P O Box 55806 Nairobi, 00200 Kenya Tel: +254722511225, +254202010696 ________________________________ From: Odhiambo Washington <odhiambo@gmail.com> To: robert yawe <robertyawe@yahoo.co.uk> Cc: KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> Sent: Tue, 1 February, 2011 13:54:57 Subject: Re: [kictanet] Prime Time data; is safaricom ready? On Tue, Feb 1, 2011 at 1:39 PM, robert yawe <robertyawe@yahoo.co.uk> wrote: Prime time is the daypart (block of a day's programming schedule) with the most viewers and is generally where television networks and local stations reap much of their advertising revenues. - Wikipedia
With relation to data services Prime Time are services that are mission critical and that need to be up 90% or more as outages within that windows could be disastrous to a business. An analogy could be loss of power during the world cup finals.
This requires seamless provision of inter-branch connectivity, remote users, mobile users, B2B, B2C, redundancy, SLAs and security all in a single package.
Providing reliable and flexible solutions to meet the clients needs, the mobile providers are moving into fixed wireless and wired services which require site visits and high level of client interaction as opposed to the mobile services they are used to where you can get away with phone and "carry in" support.
Transitioning from wireless to fixed services is more difficult than the reverse, many of you will soon understand why it too KPTC aka Telkom aka Orange days if not weeks to resolve a faulty landline we are about to go full circle as the messiah mobile provides delve into the world of fixed.
I hope I have been able to justify my use of the term primetime.
So, your question was directed at Safaricom/Airtel/Orange/Yu, as opposed to list members! No wonder I failed to understand the direction of the question. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Damn!!