That must have been a very nasty experience!In their defense,judging by the ratio of such complaints to their number of clients,I would call this an isolated case which cannot be compared to the many I&#39;ve heard(and keep hearing) about other smaller  ISPs! Nonetheless,the issue is not the number of complaints but rather the resilience of these ISP&#39;s networks.We are increasingly becoming a nation that is dependent on the internet,think KRA and KNEC.The question remains whether we can trust these companies to maintain access at all times to these services that we need.<br>
<br><div class="gmail_quote">On 14 March 2012 15:10, peter wakaba <span dir="ltr">&lt;<a href="mailto:peterwakaba@gmail.com">peterwakaba@gmail.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
granted u r right on many counts, but one of my worst experiences was last year when my then employer switch from access kenya to safcom allegedly for more bandwidth. we had such down time for months  we actually called up the CEO himself one day to ask him for some dedication from his staff towards sorting out the issue, well they were sorted out but after all that teeth gnashing....<br>

</blockquote></div><br><br clear="all"><div><br></div>-- <br>Kind Regards,<div><br></div><div>Moses Muya.</div><br>