I concur Dorcas. Despite Mpesa being 'dominant' it has one of the most tortuous Customer Journeys of any mobile product. For example I count 12 steps to make an Mpesa Transaction!!! This will go a long way in increasing 'stickiness' 

Well done Safaricom. It's a glass half full. :-)

Ali Hussein
Hussein & Associates
+254 0713 601113 / 0770906375

Twitter: @AliHKassim

Skype: abu-jomo

LinkedIn: http://ke.linkedin.com/in/alihkassim

Blog: www.alyhussein.com

"Discovery consists in seeing what everyone else has seen and thinking what no one else has thought".  ~ Albert Szent-Györgyi

Sent from my iPad

On 11 May 2017, at 12:32 PM, Dorcas Muthoni via kictanet <kictanet@lists.kictanet.or.ke> wrote:

My understanding is that Safaricom is creating efficiency in the customer journey by limiting data entry to only the PIN when making payments to merchants. 

I think it is smart! 

On May 11, 2017 12:24 PM, "Erick Mwangi via kictanet" <kictanet@lists.kictanet.or.ke> wrote:

Morning Listers,

This is a Cool feature for Mpesa. Personally I don`t hold much faith in it, since secure elements for NFC are expensive, but I guess we`ll have to see if they manage to make profit on this and what the uptake is.

Through an in-house Start-up, we once had implemented an NFC payment solution with Vodafone a few years ago at our work canteen, it was mainly used for employees to pay for food and beverages in the in-house facilities and on the vending machines. No tags involved – we virtualised a secure element on the NFC enabled SIM card ;)

However, after analysis we concluded that the model had no commercial future, only for show.

But I stand to be corrected - Certainly interesting times..

E Njoroge Mwangi
Technology| FINTECH | Big Data

Skype: Erick.mwangi

On Wed, May 10, 2017 at 6:04 PM, Timothy- Coach- Oriedo via kictanet <kictanet@lists.kictanet.or.ke> wrote:
Hi Listers,

The long awaited NFC automation for MPESA is finally out. 

For all CIOs, developers, digital marketers looking at embedding the solution on their existing infrastructure to provide a seamless payment experience please check our website www.briskpesa.com and give me a call on 0722 816171

See attached inforgraph and video link below. 
Kind Regards

Tim 


---------- Forwarded message ----------
From: Timothy Oriedo <timothy.oriedo@briskpesa.com>
Date: Wed, May 10, 2017 at 7:50 PM
Subject: MPESA NFC and Ecommerce Payment Automation
To: timoriedo <timoriedo@gmail.com>




<iframe src="https://www.facebook.com/plugins/video.php?href=https%3A%2F%2Fwww.facebook.com%2FSafaricomLtd%2Fvideos%2F10158654243750084%2F&show_text=0&width=560" width="560" height="315" style="border:none;overflow:hidden" scrolling="no" frameborder="0" allowTransparency="true" allowFullScreen="true"></iframe>



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