In April i lost 123k to these fraudsters.It is very simple to make preventive measures make availability of mpesa after sim swap to be 24-48 hours.Then make activation process be similar to a new line where the person has to go personally with ID.But if someone has access immediately then many more are going to lose money.Maybe we need a class action against safaricom for being vicariously liable.I should give omtata a shout ....by the way
Greetings Team,
With the story doing rounds on social media, has Safaricom issued a statement on the same? Anyone from Safaricom on the list care to comment?
Warm regards,
Michael Bullut.
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Cell: +254 723 393 114.
Skype Name: Michael Bullut.
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