26 Jan
2011
26 Jan
'11
5:37 p.m.
Hi: I tried to withdraw Kshs 500 via MPESA from Stema Communications Ltd Tsavo Road @ around 3.30pm today. Then got this message: "Failed. There was a problem sending a confirmation SMS to 966002-Stema Communications Ltd Tsavo Road. Ask them to check the phone and try again." I tried to withdraw again and was sent the same message with my balance indicating that the Ksh 500 plus transaction fees had been deducted with no confirmation SMS being sent to either me or the MPESA agent. How can I recover this? Below is my phone number. Michael Ouma Journalist Kenya Tel:+254-725-537823 "Do not go where the path may lead, but go instead where there is no path and leave a trail," - Ralph Waldo Emerson