Hi Maryann, I was able to register without any problems but I will have to wait a while for my contact details to be updated... On 7 March 2011 12:30, Maryann Michuki <MMichuki@safaricom.co.ke> wrote:
Muriuki,
We have cross checked on the site and there seems to be a log in/registration issue
We are working on resolving this and will advice as soon as this is done
Thanks and Regards,
Maryann
*From:* kictanet-bounces+mmichuki=safaricom.co.ke@lists.kictanet.or.ke[mailto: kictanet-bounces+mmichuki=safaricom.co.ke@lists.kictanet.or.ke] *On Behalf Of *muriuki mureithi *Sent:* Monday, March 07, 2011 11:51 AM
*To:* Maryann Michuki *Cc:* KICTAnet ICT Policy Discussions *Subject:* Re: [kictanet] Usage Reports from Safaricom for Prepaid Customers
Maryann
Same experience like Edwin
My number has been alive since 1998----
cheers
Muriuki Mureithi
*The happiest of people don't necessarily HAVE the best of everything; * *They just MAKE the best of everything*
*From:* kictanet-bounces+mureithi=summitstrategies.co.ke@ lists.kictanet.or.ke [mailto:kictanet-bounces+mureithi= summitstrategies.co.ke@lists.kictanet.or.ke] *On Behalf Of *Edwin Onchari *Sent:* 07 March 2011 11:35 *To:* mureithi@summitstrategies.co.ke *Cc:* 'KICTAnet ICT Policy Discussions' *Subject:* Re: [kictanet] Usage Reports from Safaricom for Prepaid Customers
Hi Maryann,
I am unable to register on your site. I am getting a “ the introduced mobile number was not found”. I have been a registered M-Pesa user since the beginning of the service. Do I need to fill in another registration form for my number ? Again?
Best Regards,
Edwin
*From:* kictanet-bounces+eonchari=lynxbits.com@lists.kictanet.or.ke[mailto: kictanet-bounces+eonchari=lynxbits.com@lists.kictanet.or.ke] *On Behalf Of *Edwin Onchari *Sent:* Monday, March 07, 2011 11:11 AM *To:* Edwin *Cc:* 'KICTAnet ICT Policy Discussions' *Subject:* Re: [kictanet] Usage Reports from Safaricom for Prepaid Customers
Thanks Maryann, let me check it out
Best Regards,
Edwin
*From:* Maryann Michuki [mailto:MMichuki@Safaricom.co.ke] *Sent:* Monday, March 07, 2011 11:05 AM *To:* Edwin Onchari *Cc:* KICTAnet ICT Policy Discussions *Subject:* RE: [kictanet] Usage Reports from Safaricom for Prepaid Customers
Edwin,
Safaricom Web Self Care gives you access to information related to your mobile number
Access Safaricom Self Care on https://selfcare.safaricom.co.ke
Other features currently available are;
· PostPay Bill Enquiry
· Bill in Progress Enquiry
· PostPay Bill Downloads (PDF & Excel)
· PrePay Top-Up History
· Bonga Points Registration & Enrolment
· Bonga Points Accumulation History
· Bonga Points Non Merchandise Redemption
· Bonga Points Merchandise Redemption
· Bonga Points Redemption History
· Internet & Data settings via OTA
· Creation of Service Requests
· Email Feedback to Safaricom
Kind Regards,
Maryann
*From:* kictanet-bounces+mmichuki=safaricom.co.ke@lists.kictanet.or.ke[mailto: kictanet-bounces+mmichuki=safaricom.co.ke@lists.kictanet.or.ke] *On Behalf Of *Edwin Onchari *Sent:* Monday, March 07, 2011 10:53 AM *To:* Maryann Michuki *Cc:* KICTAnet ICT Policy Discussions *Subject:* [kictanet] Usage Reports from Safaricom for Prepaid Customers
Listers,
Is anyone aware, where on the Safaricom site I can access usage on my prepaid line. Lately, my faithful KSHS 100 weekly credit gets used up mighty fast. I would like to view the history on my account to ensure that I am not being ripped off somehow. Do any of the other Telkoms have this facility?
Edwin
*Note:*
*All emails sent from Safaricom Limited are subject to Safaricom’s Email Terms & Conditions. Please click here<http://www.safaricom.co.ke/index.php?id=954>to read the policy. * ------------------------------
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