Thanks Washington

On your iSsue with Bonga I believe a member of my team is in touch to investigate the problem you are experiencing so that we can sort this out

Rgds

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On Fri, Dec 17, 2010 at 8:34 AM, Betty Mwangi <bmwangi1@safaricom.co.ke> wrote:

Robert

Thanks for your comments and the inconvenience is highly regretted. I assure you you are not peculiar in any way and as a matter of fact Safaricom will be availing an on line top up service for data early in the New Year that Will assist with situations similar to yours. We assure you of our committment to continue to ensure that we meet customers needs.

Hi Betty,

Such a solution will be very welcome, especially in the face of the many "sonkos" brandishing iPads. At the moment the process of buying a bundle for an iPad user is hell, thanks to the microsim. That you have to face a process of powering down the iPad, removing the microsim, place on a holder, get some phone to be powered down to take the "sim", load credit, buy data via sms, wait for confirmation, then follow the reverse of this process.... You just see the hassle that product will save many from!