Regards,

Michael

CEO

Safaricom Limited

From: kictanet-bounces+mjoseph=safaricom.co.ke@lists.kictanet.or.ke [mailto:kictanet-bounces+mjoseph=safaricom.co.ke@lists.kictanet.or.ke] On Behalf Of Edith Adera
Sent: Friday, September 17, 2010 4:32 PM
To: Michael Joseph
Cc: KICTAnet ICT Policy Discussions
Subject: [kictanet] Call Completion Rate on Safaricom

What is going on with the network today? I made several calls today and ended up "crossing lines" with other subscribers and listening in on third party conversations rather than getting the subscriber dialed. Could Safaricom inform their consumers what is going on? network upgrade? technical glitch?

Are call completion rates a regulatory performance target?

Edith