#140friday » Uncategorized » What’s up? Network Monitoring for Public IT Systems

March 14, 2013

Network monitoring within the public sector has unique challenges and these challenges have to be addresed through delivery of unique solutions. Public IT systems need to be accessible to a greater number of people and need to be reliable with minimal or no system down time. At any given time a public IT system can be serving tens, hundreds or thousands of simultaneous concurrent requests.

Public IT systems need to support a wide range of various technologies and services, and at the same time accountability and traceability is important for legal reasons. Best practice dictates that public sector systems be widely networked and shared geographically and/or between numerous municipalities or administrations. Without proper system monitoring this can be a nightmare to manage.

System monitoring allows operators and administrators to pick up network anomalies quickly, pintpoint problems and engage rapid response mechanisms to address issues which could affect service delivery. Our question today, what kind of monitoring do you think could have helped with the recent IEBC IT system failure?