On Wed, Nov 2, 2011 at 7:39 PM, McTim <dogwallah@gmail.com> wrote:

On 11/2/11, Barrack Otieno <otieno.barrack@gmail.com> wrote:
> Kerubo,
>
> I think that is the role of service level agreements, this can be
> customized to meet sector specific needs.

and don't forget the CCK, they are the regulator after all!

--
Cheers,

McTim
"A name indicates what we seek. An address indicates where it is. A
route indicates how we get there." Jon Postel