+1 for Safaricom. A short while ago, I complained about their web hosting services on one of the threads here (as a by the way). By the end of the week my account had been reactivated and moved to their new hosting system. I received alerts on SMS and mail. Whoever here did that - thank you. Regards, Kevin On 26 February 2018 at 18:34, Admin CampusCiti via kictanet < kictanet@lists.kictanet.or.ke> wrote:
True that Barrack.
We must commend Safaricom for this while at the same time continue to engage them positively.
*Ali Hussein* *Hussein & Associates* +254 0713 601113
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim <http://ke.linkedin.com/in/alihkassim>
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"Discovery consists in seeing what everyone else has seen and thinking what no one else has thought". ~ Albert Szent-Györgyi
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On 26 Feb 2018, at 2:13 PM, Barrack Otieno via kictanet < kictanet@lists.kictanet.or.ke> wrote:
Hi Ali,
I also think one of the reasons Safaricom enjoys its position is its willingness to engage despite the criticism it receives, in as much as we feel sorry for the other operators they hardly engage with stakeholders. In short Safaricom seems to have public interest at the core of its strategy which might not be the case with other local Telcos or tech giants.
Best Regards
On 2/26/18, Ali Hussein via kictanet <kictanet@lists.kictanet.or.ke> wrote:
Listers
Here’s an interesting long read on the implications of Technology enabled
Monopolies.
The argument for and against the thesis that only market forces can check
the monopolistic behaviors of the Tech Giants is well articulated in this NY
Times article.
The argument goes like:-
A combination of Activists (Listers, I hope you are listening and reading
😀), Anti-Trust Busters, Competitors and the cautious actions of so called
Monopolists when the spotlight hits them, is largely responsible for
ensuring that consumers and the markets operate honestly, responsibly and
with the profit motive in mind.
Couldn’t help me thinking whether this combination is partly responsible for
the New Safaricom we are seeing today. A company that is arguably larger
than life in Kenya and who in the recent past has been accused of the same
behaviors that the Tech Giants are allegedly guilty of.
Safaricom is definitely a better company than it was just a few years
before. They have embraced the ecosystem, released M-Pesa APIs on Github
(Yes!), funds startups in the Tech Ecosystem through its Spark Fund and is
generally easier to work with.
Here’s an excerpt to the story:-
The implication is clear enough: Google and the other tech titans understand
that the landscape is shifting. They realize that their halos have become
tarnished, that the arguments they once invoked as a digital exception to
American economic history — that the internet economy is uniquely
self-correcting, because competition is only a click away — no longer hold
as much weight. “When you get as big as Google, you become so powerful that
the market bends around you,” ...
Read on:-
https://www.nytimes.com/2018/02/20/magazine/the-case-against-google.html
@Walu, we can meet half way on our arguments on this issue. :-)
Regards
Ali Hussein
Principal
Hussein & Associates
+254 0713 601113
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim
"We are what we repeatedly do. Excellence, therefore, is not an act but a
habit." ~ Aristotle
Sent from my iPad
-- Barrack O. Otieno +254721325277 +254733206359 Skype: barrack.otieno PGP ID: 0x2611D86A
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