• ICT budget which is said to have been preset by the government at 0.3% of the organizational budget- isn't this too little considering IT is a heavy spender.
• Lack of an elaborate disaster recovery business systems even with all those branches interconnected by fiber.
• The PCK branch network is a gold mine, they just need to build confidence and all the financial services agencies go to them. I was surprised in my recent visit upcountry to discover that Equity is already using shopkeeper as agents in small shopping centers where you can deposit as well as withdraw money. With PCK branch network they would be the best to offer these services.
  
• The potential to act as government agency to do tasks like helping in filling of forms by citizens and their delivery to government, collecting tax on behalf of government, delivering title deeds as someone suggested.
• Poor labeling of  houses, estates and buildings is not an excuse anymore for failure to offer door to door deliveries as there new technologies to solve that are already there like Google maps, GIS systems and of course the cheap calling rates as a result of mobile telephony. If you consider DHL for example they call you once they receive your documents to confirm where to deliver them and they have delivered my documents safely in my office whenever I have imported a car. In any case they could start small with offices and then move to homes latter. Nothing stops them from doing that.   

Hi Listers,

After the mention of IBM I searched online for the report and found it on the KICT website http://www.ict.go.ke/IBMTalentStudy/Postal%20Corporation%20of%20Kenya%20Strategic%20directions%20for%20a%20new%20era.pdf

Please read the report and give your comments and observations.  The report makes interest reading and confirms that PCK is still viable, unfortunately they come short of saying that the problem stems from the top and instead concentrate on line management.

It is also unfortunate that if I asked to be given access to a government entity like was given to IBM, my request would be definitely be denied.  

This is very telling of the attitude that we have of our own capabilities, with a couple of you experts out there we would have produced a more comprehensive report of what ails PCK and offer more home grown solutions.

Regards
 

Robert Yawe
KAY System Technologies Ltd
Phoenix House, 6th Floor
P O Box 55806 Nairobi, 00200
Kenya

Tel: +254722511225, +254202010696

From: Odhiambo Washington <odhiambo@gmail.com>
To: robertyawe@yahoo.co.uk
Cc: KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke>
Sent: Thu, 7 July, 2011 11:58:06
Subject: Re: [kictanet] Yawe for Post Master General - Aluta Continua

On Thu, Jul 7, 2011 at 08:38, Crystal Watley Kigoni <crystal@voicesofafrica.org> wrote:

And when you become PMG, Yawe please change how customs deals with packages and the corruption there. I asked people from the States to stop sending packages for myself and the NGO because even though they were NOT for resale we were being charged up to 50 percent of an imaginary retail value (usually the highest price to be found on the internet). It became more expensive for me to clear items than it was

@Crystal,

The next stop for the big changes after Yawe  become PMG would be Customs/KRA. The outfit is so draconian so much that you'd think you are an alien from outer space when you've got to deal with them. They are so secretive about the way they conduct themselves, like using threats to create fear in you, and push you into a corner. Their ultimate aim is to get you to grease their hands -- somehow.
KRA/Customs MUST be reformed to become transparent to the citizens. They must be clear on the tax schedule (I mean a list detailing the categories of items and the tax levied on them), which should be published for public scrutiny. This idea of googling prices should never arise. There are times you find a Customs officer trying to force you to believe that a CCTV camera is a camcorder!
KRA/Customs must also respect the citizens. They so far behave like the Police, who always think (mistakenly) that they are God, forgetting who their employer is.

Maybe our "PMG" should also handle the Customs docket!

--
Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223
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