Fair enough we really can't tell what is going on without access to more information. However as a client, this would not be a vote of confidence in my service provider. -- keybase.io/kipyegonmark
On 7 Oct 2015, at 10:44, "Bernard Kioko" <[email protected]> wrote:
Mark,
Although I am not defending the position I am going to try reason....
Imagine is you have a service that genates say KES5m a month....over 3 months that's 15m... but then on month 4 you are hit by fraud worth 20m..... Just as an example. I don't actually know the details around the suspension.
The risk might just be too high....which is a really sad thing for Kenya's ecommerce space.
Regards
Bernard
-----Original Message----- From: kictanet [mailto:[email protected]] On Behalf Of Mark Kipyegon via kictanet Sent: Wednesday, October 07, 2015 10:38 AM To: [email protected] Cc: Mark Kipyegon Subject: [kictanet] I&M suspends online card transactions
Is it a viable solution to suspend the service to paying customers? The risk cited in the article is not a new thing in that particular industry.
-- keybase.io/kipyegonmark
On 7 Oct 2015, at 09:41, [email protected] wrote:
Listers
Interesting story about the pitfalls of ECommerce payments.
http://www.businessdailyafrica.com/Corporate-News/I-M-Bank-suspends-online-c ard-payments/-/539550/2901814/-/k38ilvz/-/index.html
As one of the few acquirers (The others are Barclays and KCB, soon to be
followed by Chase Bank) this doesn't auger well for online card payments in the country.
Fortunately for us we have other payment gateways we can use.
I'm curious to know what impact this will have on eCommerce in the
country. Anyone can share insights?