Dear listers

I'd be interested to know CA's position on this issue and the steps being taken to protect consumers.

Safaricom changes to Karibu post-pay tariff plans revealed

Safaricom subscribers on the Karibu post-pay tariff will lose all unused airtime, SMS credits and data from their old plans on May 26 this year.

http://www.businessdailyafrica.com/Corporate-News/Safaricom-changes-Karibu-postpay-tariff/-/539550/2701660/-/ys5s1vz/-/index.html

Safaricom’s bid to limit users meets opposition

Telecoms operator Safaricom’s attempt to have its post-paid tariff users use up their accumulated airtime, SMS credits and data in one month on Thursday met stiff opposition from consumers who complained that the move amounted to a breach of contract.

http://www.businessdailyafrica.com/Corporate-News/Safaricom-bid-to-limit-users-meets-opposition/-/539550/2702624/-/i4wyp1z/-/index.html

Victor Kapiyo

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“Your attitude, not your aptitude, will determine your altitude” Zig Ziglar

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