From where I seat the answer is an emphatic yes! 

I however, fear that we then must take our public officials through an intensive course of Social and Online Etiquette.

One great benchmark is Chief Kariuki of Nakuru. He has taken the use of Social Media to serve citizens to another level.

Listers,

A very interesting read by Tevin Mwenda, 

Can social media accounts of public officials in Kenya be construed to be channels that can be used by the public to access information from their elected leaders and other public leaders regarding them? 

Are those public officials allowed to block someone from accessing them when they use the same channels to interact with citizens? 

Full article here: https://www.kictanet.or.ke/?p=40802  

--

Best regards.

Liz.

PGP ID: 0x1F3488BF

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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.

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