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 As the UK
talks itself into a recessionary frame of mind on the back of the US
banks lending money to impoverished 'rednecks' who never stood a
chance of paying back the debt, it's refreshing to see that there are
still some old-style outsourcing mega-deals to be seen.
read more
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End
user workplace outsourcing on rise
The market for outsourced end user workplace
services (EUWS) is fairly mature in the US
and Western Europe and many buy-side
organizations are on their second contract in this area, or
expecting to renew between 2008 and 2010.
read more
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Clinton
bangs anti-outsourcing drum
Democratic presidential hopeful Hillary
Clinton is still playing the anti-outsourcing card, now vowing to
plug tax loopholes for "freeloader corporations" shipping
jobs abroad.
read more
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Threshers
drinks to Thus
Off licence Threshers has signed a contract
with telecoms provider Thus to provide communications services for
electronic point of sale, chip-and-PIN, cash, and National Lottery
machines.
read more
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KPMG
upgrades infrasructure
KPMG has signed a five-year, £62 million
contract to upgrade its technology platform, with BT providing
network telephony services, including audio- and videoconferencing
and managing KPMG's LAN and WAN connections.
read more
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Goldman
Sachs enters Trillium running
Goldman Sachs is considering entering the £1.5
billion auction of Trillium, the outsourcing arm of the property
giant Land Securities after holding informal talks with the private
equity group Cinven.
read more
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Two unique and exclusively crafted events
aimed at the changing needs of shared services and outsourcing
professionals around the world.
Nordic
Shared Services and Outsourcing Forum
April 28
- April 30, 2008 · Clarion Hotel, Copenhagen, Denmark
The 2nd
annual Nordic Shared Services and Outsourcing Forum is uniquely
focused on addressing the challenges SSCs in and for this region
face.
website:
www.iqpc.com/dk/NordicSSForum
--------------------------------------------------------------------------------------------
8th
Annual Shared Services Week & Excellence Awards
May 19 - 22, 2008 · Meliá Sitges, Barcelona, Spain
In the last 12 months do you feel you've embraced every
performance improvement and cost saving option you wanted to? Are
you truly satisfied with your SSOs development and 100% confident
that you can continue to sustain further costs savings?
website:
www.sharedservicesweek.co.uk
--------------------------------------------------------------------------------------------
For more SSON events or if you would like to become a member of the
SSON, please contact us on:
website: www.sharedservicesnetwork.com
email:
enquire@iqpc.co.uk
Phone:
+44 (0)207 368 9300
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Making
intelligent business process outsourcing (BPO) decisions involves
organizations prioritizing their BPO drivers, learning how to fully
leverage new delivery models, get the right supplier for the job
and then learning how to work with them over time. At the same
time, BPO service providers must invest in streamlining global-
sourcing delivery networks and creating industry- relevant
solutions.
The Gartner Outsourcing
& IT Services Summit focuses on
current critical issues for prospective buyers with recommendations
for practical steps that will help you cut through the hype and
bring clarity to your BPO decision making. BPO presentations
include:
Business Process Outsourcing:
Transitioning to the Future
Creating an Integrated BPO Strategy
Human Resources BPO: Think Globally, Act
Locally
Finance and Accounting BPO: Is It Worth
It?
Click here
to view the full agenda.
The Summit
also focuses on multisourcing, alternative delivery models,
sourcing strategies, gaining visibility into KPI's, change
management, getting contracts right, contract & deal
negotiations, developing the right governance structure, key issues
in the service provider marketplace, best practices for managing
service providers and the current top 30 offshore locations to
blend your use of vendors global delivery locations.
Set across three days, with over 70 sessions on the top outsourcing
topics, 25 Gartner analysts, a keynote from Zurich
Financial Services, end-user case studies from AstraZeneca,
Financial
Services Authority (FSA), ING,
Novartis,
don't miss this unique opportunity to ensure your outsourcing
strategy is on the right path!
Off expires shortly! Register
before 4
April using code EB-OUTE1
and save e300.
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OutsourceWorld
London 2008 - Conference and FREE Exhibition, 16-17 April, Excel, London
Find
innovation and inspiration and source cheaper, better IT services.
www.outsourceworld.com/london
The
Conference: 'Managing
Outsourcing in an Age of Globalisation and Innovation'
Topics include Global Service Delivery, Innovation: The Rise of KPO
& Green Sourcing, Rightshoring, Hot Destination Guides.
With Tim Mann, Skandia; Stephen Hand, Lloyd's Register; Thomas
Meyer, Deutsche Bank Research; Mark Kobayashi-Hillary, Dr Richard
Sykes, Tim Palmer - NOA's Outsourcing Professional of the Year
2007.
GBP150 discount for outsource
readers! (Use discount code OUT5.)
The
FREE Exhibition
Suppliers of outsourced IT services from every corner of
the globe.
Pavilions from China,
Mauritius, Dubai, and India.
Download
Brochure
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Shell
awards outsourcing mega-deal
Royal Dutch
Shell (Shell) has signed three separate contracts with AT&T, EDS
and T-Systems to manage a major part of its IT infrastructure and
telecommunications services over the next five years in a contract
worth around $4 billion - the largest outsourcing contract ever
awarded by a European-headquartered company.
read more
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Accenture
avoids credit crunch
Accenture
avoided the credit crunch by posting strong quarterly profits fuelled
by continued investment from financial services companies. Net income
in Accenture's fiscal second quarter rose 37 percent to $406.6 million
from $296.7 million in the same period a year ago. New bookings for
the quarter were $6.44 billion, which included record consulting
bookings of $3.79 billion.
read more
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Genpact
turns in solid 2007
Genpact
reported positive results for the fourth quarter and year ended
December 31, 2007 and has plans for international expansion.
read more
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NOA
Round-Up
http://www.noa.co.uk
Content provided by The National Outsourcing Association
It has recently been
reported that Virgin Media and rival broadcaster BSkyB have resumed
high-level talks in an attempt to resolve the dispute that led to
Virgin removing Sky channels from its pay-TV platform. However, a
resolution to the dispute looks some way off and the fight for the
home TV market looks set to continue into the near future. Given this
fierce competition, leading players in the telecommunications
industry are desperately looking for ways to tighten their belts in
an attempt to gain the upper hand over their rivals. With this in
mind, Virgin's recent network deal with BT Wholesale suggests that
companies are looking to outsourcing both as a way of cost-saving and
improving efficiency.
The £98 million network deal
between Virgin and BT Wholesale signifies how the telecommunications
industry is moving forward. The deal will see BT Wholesale manage the
operation and maintenance of Virgin's fixed-line switching network,
along with a number of existing support contracts. 184 Virgin Media
staff will be transferred to BT, saving costs in both wages and
training.
Outsourcing within the telecommunications
industry has traditionally been focused on non-telecoms based
companies outsourcing their telecoms needs to companies like BT. Of
course, this outsourcing of telecoms infrastructure and telecoms
management continues, because for companies that are not in the
telecoms space, this is most certainly not a core competency.
However, the BT-Virgin deal has heralded a new era of telecoms
outsourcing as companies within the telecoms industry look to
outsource different elements of their service which they do not
specialise in - Virgin's speciality is not in network infrastructure
and therefore this outsourcing was a common sense, albeit innovative,
decision.
NOA
Events
9th April
2008 - Masterclass on Procure, Norton Rose, London
29th
April 2008 - Customer experience and
outsourcing governance, Slaughter and May, London
For more information or to register please email admin@noa.co.uk
or call +44
(0) 20 7292 8686
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Published by EMP Media
Ltd
Copyright ©
2008 EMP Media Limited. All rights reserved.
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Name and registered office
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