The government can borrow from what the commercial sector has been doing for decades now, namely mining data (and subsequently generating the same to useful info) that is generated at points of touch for their customers and lately social media has increasingly become a major point of touch. Edwin ----- Original Message ----- From: pkariuki@gmail.com To: eonchari@lynxbits.com Cc: kictanet@lists.kictanet.or.ke Sent: 4/29/11 1:19 PM Subject: Re: [kictanet] Governance debates Online - Using ICT to fight graft
This is actually a brilliant idea. Especially aggregating information on Social Media platforms. We already have some companies (e.g. www.gotissuez.com) who report on such matters (corruption, poor service etc). We additionally have social media monitoring platforms that would be able to get random information on twitter about certain topics (e.g. you can monitor what people say about brand X or brand Y), many companies are already this sort of thing in place as it offers feedback on both the negative and positive aspects (many times, what is being done right is ignored). Additionally, consistent feedback that there is a problem in a particular area will point the anti corruption agencies in the right direction.
Many companies use this information to monitor brand equity and customer complaints. It's just an issue of doing the same thing for the government....
On Fri, Apr 29, 2011 at 8:05 PM, wrote:
Lusters, I spent most of the day at KIA with other colleagues, civil society, religious groups and KEPSA to discuss strategies for fighting corruption. It was evident that as we get closer to election, the level of corruption goes up (read sugar). There was a sense of frustration that we are not making much progress. There was a dim of hope in the sense that where we have automated, revenues are up and less corruption. It was also clear that we (civil service) had sufficient delegated authority to significantly change the future of our nation. In areas where social media has been put to use, up to 60% of graft can be detected even before it is concluded.
If we scale up the use of social media, a senior KACC official tells me that they would gladly embrace it. In this list we have many smart people. I need suggestions how we can integrate SMS, Twitter, Facebook and any other tool to assist in the fight against this scourge. In my considered view, the anwser lies in technology.
However, One of the presenters said that the western method of fighting corruption through courts could be the problem. If you recall in 2008 at the height of the post election crisis in Mombasa, one businessman did not have to go to court to recover his goods opting to see a witch doctor.
Any views would be highly appreciated.
Regards
Ndemo.
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