From my last 2 interactions with them, they've since changed the process.

On 23 January 2018 at 09:24, Wamathai (HapaKenya) via kictanet <kictanet@lists.kictanet.or.ke> wrote:
http://www.techweez.com/2018/01/17/zuku-gives-out-private-data/

From experience, he says that when you use the Zuku customer care hotline and get on phone with a rep, they proceed to share personal details (Full name, residence, phone number and email) without verifying that the person they are sharing the information with is actually the customer in question.  




_______________________________________________
kictanet mailing list
kictanet@lists.kictanet.or.ke
https://lists.kictanet.or.ke/mailman/listinfo/kictanet
Twitter: http://twitter.com/kictanet
Facebook: https://www.facebook.com/KICTANet/

Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/sidney.ochieng%40gmail.com

The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.

KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.




--
Regards,
Sidney

Twitter:
 @princelySid | Web: sidneyochieng.co.ke
Skype: sidney.ochieng | Github: princelySid