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Today's Topics:
1. Re: kictanet Digest, Vol 13, Issue 37 (Gilda Odera) 2. Marketing Kenya as a BPO Destination (Wambui Wakarema) 3. Re: kictanet Digest, Vol 13, Issue 37 (bitange@jambo.co.ke)
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Message: 1 Date: Fri, 20 Jun 2008 12:25:03 +0300 From: "Gilda Odera" <godera@skyweb.co.ke> Subject: Re: [kictanet] kictanet Digest, Vol 13, Issue 37 To: <kictanet@lists.kictanet.or.ke> Cc: KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> Message-ID: <005701c8d2b7$85678020$f9e1dc29@SKYWEBDF0HBZFU> Content-Type: text/plain; format=flowed; charset="iso-8859-1"; reply-type=original
Hi,
Did I miss an email giving details of where to access the Master Plan or has it not been availed?
Kind regards,
Gilda Odera Managing Director Skyweb Technologies Ltd Tel: 254-20-2711446/2711760 Fax: 254-20-2713934 URL:www.skyweb.co.ke ----- Original Message ----- From: <kictanet-request@lists.kictanet.or.ke> To: "Gilda Odera" <godera@skyweb.co.ke> Sent: Friday, June 20, 2008 12:00 PM Subject: kictanet Digest, Vol 13, Issue 37
Send kictanet mailing list submissions to kictanet@lists.kictanet.or.ke
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Today's Topics:
1. Re: Kenya's new registry system (wesley kiriinya) 2. Re: ICT Master Plan debate (pwere@cascadegl.com) 3. Policy Issue Briefs: Key activities the ICANN community will be working on during the Paris meeting (alice wanjira)
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Message: 1 Date: Thu, 19 Jun 2008 07:26:46 -0700 (PDT) From: wesley kiriinya <kiriinya2000@yahoo.com> Subject: Re: [kictanet] Kenya's new registry system To: KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> Cc: KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> Message-ID: <575580.74948.qm@web34701.mail.mud.yahoo.com> Content-Type: text/plain; charset="us-ascii"
Security was 1 of the items I talked about. There is a thin line between security being used as a wrong excuse not to implement a system and where it's a real concern.
Anyway if all appropriate measures have been taken then it's OK. As I said, I appreciate that effort by the Gvmnt.
--- On Thu, 6/19/08, Brian Longwe <blongwe@gmail.com> wrote: From: Brian Longwe <blongwe@gmail.com> Subject: Re: [kictanet] Kenya's new registry system To: kiriinya2000@yahoo.com Cc: "KICTAnet ICT Policy Discussions" <kictanet@lists.kictanet.or.ke> Date: Thursday, June 19, 2008, 11:48 AM
I would like to balance this discussion by pointing out a historical fact.....
Due to "security" concerns our country was held back from a
telecoms industry for years.
There were a lot of misplaced fears which originated from blanket generalisations of new technology and a fear of loss of control by the powers that be.
When I set up KIXP at the end of 2000, it was shut down within two weeks because Telkom Kenya insinuated that it presented a national security risk. It took us one whole year to educate, enlighten and lobby almost every component of the Executive in order to get KIXP re-opened.
Today it is considered a 'national resource' and KRA even wants to have it gazetted so that it can receive 24-hour physical security since it
Gilda, My view is that the ICT Board is failing the BPO sector through sheer incompetence and inability to deliver. In particular, in the Marketing aspect (which is their core mandate) and ofcourse the bandwidth subsidy. What is the deputy CEO in charge of Marketing doing at the ICT Board? the industry had very high hopes when the ICT Board was formed last year. in the previous two years, the BPO Society has tried to market Kenya as an outsourcing destination and even organised Kenya;s participation in Expo's in the UK and USA with support from the Ministry of Information, even though resources were very scarce as there was no budget to market Kenya as a BPO destination. It is therefore quite disappointing that we are midway through the year, and the ICT Board, which has a budget to market Kenya, hasnt done any marketing activities. Neither have they informed the industry what is their marketing strategy. The BPO industry in Kenya is dying. Those who invested are closing shop and selling off their equipment. What is the Board doing about marketing? Is the Deputy CEO in charge of Marketing going to tell us what her plans are for putting Kenya on the BPO map? What is the strategy? regards Wambui Wakarema --- On Fri, 20/6/08, Gilda Odera <godera@skyweb.co.ke> wrote: From: Gilda Odera <godera@skyweb.co.ke> Subject: Re: [kictanet] kictanet Digest, Vol 13, Issue 38 To: wambuiwakarema@yahoo.co.uk Cc: "KICTAnet ICT Policy Discussions" <kictanet@lists.kictanet.or.ke> Date: Friday, 20 June, 2008, 1:55 PM Dear Carol, On behalf of the Kenya BPO and Contact Center Society I wish to make a few remarks on the current status of the BPO Industry. It is indeed correct to state that most of the BPO operators who started operations last year and before have come to a suspension, others have closed shop. With the high cost of bandwidth, very few of the operators have been able to sustain such high cost of operation. Indeed even those who are lucky to get some trial contracts are unable to service them sufficiently, ending up in not signing up the contracts. Many have relied on this promise of the bandwidth subsidy. Others who started their operations this year are now also running out of funds. It is imperative that this issue be addressed urgently and the Society has been in constant touch with the ICT Board following up this matter. Unfortunately, the Industry players have become tired of our response of " We are waiting for feedback from the ICT Board". Two weeks ago, Industry players were sent a form by the ICT Board to fill and send back. The form is meant to jump start the process. I would prefer the Board to give more information on this though as I may not be in the position to explain this further. One important point raised by Carol though is that these centres need not suspend or shut down if they can be provided with work from Government to keep them busy while international marketing takes place. Bandwidth subsidy alone will not keep these centres operating, they need work, constant work. It is important to state that for Kenya to really become an active outsourcing destination, much needs to be done. Many centres need to be running. Support needs to be there for indigenous local companies given that many international companies are the ones coming in to benefit from the bandwidth subsidies. We need to position our domestic centers to be active and take on some of the work when the ICT Board manages to attract international contracts to Kenya or else we will be developing the business for International companies who are not necessarily here for too long as they always shop for alternative destinations. But if we develop our own, we can be sure of long term sustainability as is the case in India. The two go hand in hand, bandwidth and contracts. Without these two, even making the proposed technology park a success may become a tall order. I would have been happier seeing a good chunk of that money going into marketing Kenya and winning contracts, the rest follows. Kenyans are very enterprising and I have heard of so many private companies wanting to set up technology parks. Maybe if Government had left that to private sector to do and concentrate on marketing and human resource capacity building the synergies would spiral faster. Kind regards, Gilda Odera Chair, Kenya BPO and Contact Centre Society ----- Original Message ----- From: <kictanet-request@lists.kictanet.or.ke> To: "Gilda Odera" <godera@skyweb.co.ke> Sent: Friday, June 20, 2008 1:03 PM Subject: kictanet Digest, Vol 13, Issue 38 liberalised plays
such an integral part of Kenya's economy.
I am not saying that we should blind ourselves to the consideration of security concerns, just that it is very easy to further delays innovation and development with hyped up discussions about security (or more appropriately insecurity).
best,
Brian
-- Brian Munyao Longwe e-mail: blongwe@gmail.com cell: + 254 722 518 744 blog : zinjlog.blogspot.com
On Wed, Jun 11, 2008 at 11:40 PM, Judy Okite <judyokite@gmail.com> wrote:
Gentlemen,
all your arguments are in place.....unfortunately we do not have a cyber crime law in place nor a data privacy law...(subject to be corrected)....so before we go very far.....we need to make Kenyans understand....
1. What is personal/private data?....very few understand that and why it may need to be protected...
2. what are the implications of the data,that this, system will hold, in the hands of a third party?...from here...we can ask for a document for public scrutiny.....what security measures...are in place...etc
Kind Regards,
On Wed, Jun 11, 2008 at 1:06 PM, <tyrus@icsit.jkuat.ac.ke> wrote:
Wesley,
I totally agree with you on this point.
Its one thing to set up a system where you will have citizens access their
details and its another entirely different thing to ensure its security is
not compromised. Even as these guys come up with this revolutionary
system, am sure they have security in mind and even more importantly have
taken the necessary steps to ensuring that its not compromised. What I
always have qualms with as you are well aware of in skunkworks, is the
reluctance by the developers or system operators to provide room for
Independent Penetration Testing. Granted this is not a panacea for
hack-proofing the system but will make the system devoid of common
vulnerabilities like what we saw in the ipo website.
In America, identity theft has occurred even on their secure servers alike
but if you look at the frequency, its relatively low since tests are
carried out on the system very often and when loop holes are discovered
relevant authorities are informed.
Its a very novel idea the Government is pursuing but even as we speak
there are notable Govt bodies whose IT infrastructure's security is very
sketchy. If there was a dedicated body in the ICT Board to dedicatedly
look into security issues regarding IT growth and implementation, I guess
there would be standards set even when putting a very basic implementation
like a web-site.
Regards,
"fyodor"
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