A damning write up.
I think Safaricom is suffering from 'Grown-up' Syndrome. They need to relook at how they relate to others in the ecosystem. There are far too many complaints about how they behave. It my be a perception. How ever perceptions have a sneaky way of becoming or being seen as the truth.
My humble advise to them is to really re-examine how they relate to others.
Ali Hussein
Principal
Hussein & Associates
+254 0713 601113
"Discovery consists in seeing what everyone else has seen and thinking what no one else has thought". ~ Albert Szent-Györgyi
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