Dear Listers,

Went to redeem the ADVERTISED Ideos Phone from 2 Retail Shops in the morning after calling customer service to check which store had stocks & then I sent an SMS to redeem the same.

I & M branch was still closed at 11AM in spite of calling and finding out that they open from 10-4 on Sundays.

Anyhow, bounced again from Westgate since they only had SALABLE for CASH stock & no promotion item stocks!?(Though we are led to believe they are exactly the same products??)

Left my name and contact there & am now just waiting for news?

Furthermore have received 27 passwords for redemption of the phone since yesterday, so should I collect 27 phones K

Thanks & All the best,

Mandheer Singh Sehmi

Client Relations & Business Development

Computech Limited

“Recycle – Reuse – Renew – Recover – Reduce – Reclaim – Realize – Responsibility – Respect”

From: kictanet-bounces+mandhis=gmail.com@lists.kictanet.or.ke [mailto:kictanet-bounces+mandhis=gmail.com@lists.kictanet.or.ke] On Behalf Of Safaricom Support
Sent: Tuesday, March 15, 2011 15:54
To: mandhis@gmail.com
Cc: KICTAnet ICT Policy Discussions
Subject: Re: [kictanet] problem inherent in how mobile money transactions aredone

Kindly advise them to forward the texts to ‘333’ which is to our Mpesa Fraud team for further investigation.

Regards

Muchoki

From: kictanet-bounces+support=safaricom.co.ke@lists.kictanet.or.ke [mailto:kictanet-bounces+support=safaricom.co.ke@lists.kictanet.or.ke] On Behalf Of Francis.Hook@gmail.com
Sent: Tuesday, March 15, 2011 3:38 PM
To: Safaricom Support
Cc: KICTAnet ICT Policy Discussions
Subject: [kictanet] problem inherent in how mobile money transactions aredone

I have a colleague who received a rather suspect SMS that, at first glance seemed to advise of money rcvd from someone and a few minutes later someone called to say he had sent the money and error and has a crisis of sorts and would like the money sent back. I have seen this twice. Tricksters at work.

When using mobile money I have always wondered about the privacy of such transactions since one is required to sign a sheet with details of the transactions - details which are clearly visible to everyone. I note both ZAP and Mpesa have such sheets. It would only take a keen eye to quickly pick out a number next to a high value, memorise it - under the pretext of doing a small transaction and then claim a victim within hours of the person depositing money into their account.

I suppose unregistered mobile numbers must now be de-activated ASAP.

Be on the look out.

Note:

All emails sent from Safaricom Limited are subject to Safaricom’s Email Terms & Conditions. Please click here to read the policy.