On a related note here's an email I received late last year from Borderlinx, which provides local addresses in USA & UK for those who are buying products from companies that don't ship internationally. I never experienced any cases of fraud so I was quite surprised that it had reached a level whereby they ceased offering their service to Kenya.




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Borderlinx

Cessation Of Cross-border Delivery Service To Kenya
Dear Anderson,

After several months of investigation and attempting to reduce the incidence of fraud, we have found ourselves in the unfortunate position of having to cease providing cross-border delivery services to Kenya with immediate effect.  We have considered a number of options to avoid this action, but the incidence and risk of fraud for Kenyan transactions is too great for our business to absorb.

Regrettably, we will be closing the accounts of all Kenya customers. If you have any packages which are still in one of our export facilities, please give us your instructions to release the shipments no later than Friday, 16 December 2011.

For those customers who have used our services for legal and honest purposes, we are truly sorry that we have been forced to take this difficult decision.  If you have any questions, please contact our live chat service via the website.

Yours sincerely
The Borderlinx Team
Visit www.borderlinx.com

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On Tue, Feb 7, 2012 at 3:19 PM, robert yawe <robertyawe@yahoo.co.uk> wrote:
Hi,

The local authentication has been active for over 2 years now, the SMS thing is what the USA is now trying to implement after seeing the success of Safaricom.

I believe the issue of rejected transactions has to do with cards issued by certain banks.

Regards
 
Robert Yawe KAY System Technologies Ltd Phoenix House, 6th Floor P O Box 55806 Nairobi, 00200 Kenya Tel: +254722511225, +254202010696
From: James Mbugua <jgmbugua@gmail.com>
To: robertyawe@yahoo.co.uk
Cc: KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke>
Sent: Tuesday, 7 February 2012, 15:06
Subject: Re: [kictanet] Kenya Blacklisted?- Paypal, Credit Cards

There is talk now of introducing locally, owner authentification through mobile so that if your card is swiped or used, before the transaction goes through, you get an SMS asking you to authorize the transaction.

Not sure where the initiative is currently.

JG

On Tue, Feb 7, 2012 at 2:51 PM, lordmwesh <lordmwesh@gmail.com> wrote:
Just bought a book Yesterday from amazon,and they had no issue.

But I gather that international companies don't value the African market so much since the sales revenue are too low, yet risk of business through fraud  is high. Credit card fraud is rampant in Africa and it's hard to apprehend the suspects. The legal and geographic boundaries make it hard to apprehend crooks.

Ideally, If anybody lays hands on your CC or debit card, they can do online shopping with it. And card cloning and identity theft is rampant in Africa because most of us don't know the consequences.  If the owner complains of the theft and purchase, he is entitled to a cash refund. So someone has to cushion the losses.

Often we let petrol station  and supermarket attendants dissapear with out CC. Do we know what they are doing with it?
 

Regards

On 7 February 2012 13:26, Walubengo J <jwalu@yahoo.com> wrote:
Liko, others,

Might you be in the know on the above issues?  Just got wind that that international players are no longer respecting e-Transactions completed in kenya via Credit Cards issued and used in Kenyan digital space?

What may have triggered such an eventuality?

walu.

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