@MachariaGaitho

The service actually works pretty well. I am not sure why you are having trouble. I suggest you patiently try again.

On Mon, Nov 10, 2014 at 11:21 AM, Macharia Gaitho <gaithomail@gmail.com> wrote:
I'm trying to apply for a duplicate driving license, but encountering problems and can't find a 'help' button. I'm not getting  the application form that I'm supposed to submit, and neither the reference number.
Saidia

On 7 November 2014 17:31, Dorcas Muthoni via kictanet <kictanet@lists.kictanet.or.ke> wrote:
Hi All,

Wanted to pass a thumbs up to the ICT Authority Team, i used the eCitizen portal to apply for a duplicate DL recently.

All worked out very well.

Thumbs up to the Pesapal team, that payment went very well!

NTSA customer service was great.

Times tower 3rd Floor team was bit slow, i forgive them as i got our old paper booklet DL version for the replacement. 

I did not leave my desk to have these going which was even greater! My messenger collected the DL painlessly too.

Kudos to all behind the work. I guess Dr. Matiang'i, Victor, Dr. Getao, Harry, Mugambi and entire team. 

--
Muthoni

My Blog: http://rugongo.blogspot.com/
--------------------------------------------
Mahatma Gandhi once said:-

First they ignore you,
Then they laugh at you,
Then they fight you,
AND THEN YOU WIN!!!

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--
Muthoni

My Blog: http://rugongo.blogspot.com/
--------------------------------------------
Mahatma Gandhi once said:-

First they ignore you,
Then they laugh at you,
Then they fight you,
AND THEN YOU WIN!!!