in touch with safaricom fraud squad. I am still waiting!!!!
eagerly waiting for a response to this one!
I also fell prey to losing my phone and was adviced to report it to the cops. So i did though i didnt have much faith in them, but since i really had grown attached to my smartphone, i took my chances.
About 3-4 months later, the guy assigned to my case called me with the news of having recovered the phone. It had been sold to a guy in Kisumu and using their tact, they coerced him to send it over. All in all, the system does actually work bearing in mind i had no tracking feature, just the serial number. This applies to most smartphones so dont lose hope yet. :) JKUAT motto: To set trends in training , research and innovation. JKUAT is ISO 9001:2008 Certified.