Barrack, From consumer associations to civil society to watchdogs we have a problem. Like a patient you must accept that there is a problem if the doctor has to fix it. In Statistics, you can generalize if there is a significant deviation from the norm. My house leaks as if there is no roof. I have hired and paid seven different contractors over the past five years. Each blame the previous one for one thing or the other. I see through their eyes that what they need is money and not my satisfaction. Others may have been masons now contractors doing what a carpenter should do. In other words they are incompetent. We have generally deviated from the norm in all aspects. That is why Lizzert should not apologize to Kioko. Once we accept this only then we can find a sustainable solution. Currently we are pushing the Freedom of Information and the Data Protection Bills. I recently had a chart with a senior civil society member on the same bills and I emphasized the need to push data protection in equal measure as FOI. He told me I was foolish. FOI attracts the attention of Media. Data protection is where we ensure individual privacy but because media is uninterested we do not pay attention! Are we to do things to get media attention? I was later informed that this is how some NGOs raise money. I am still in shock. There is clearly need to openly discuss our inadequacies. God will never intervene unless we seek for forgiveness. Further God helps those who help themselves and lastly you do not seek for blanket forgiveness from God. Ndemo. Sent from my BlackBerry® -----Original Message----- From: Barrack Otieno <otieno.barrack@gmail.com> Sender: kictanet-bounces+bitange=jambo.co.ke@lists.kictanet.or.keDate: Mon, 5 Dec 2011 16:27:58 To: <bitange@jambo.co.ke> Cc: KICTAnet ICT Policy Discussions<kictanet@lists.kictanet.or.ke> Subject: Re: [kictanet] We certainly need divine intervention Listers, I have refrained from complaining despite the inflation and heavy rainfall that has caused havoc despite being a blessing when looked from another perspective. This afternoon i drive into a basement parking in one of the cities shopping malls, clearly the guys at the entrance seem to be aware that there is no space but alas i am allowed to drive in and drive around, on realising there is no space i choose to drive out and behold, i am asked to pay? pay for what i enquire?, the attendant calmly tells me that it is is the way the system is configured even though she agrees that since i didn't find a slot i am not supposed to pay, this is the second time i am having issues with www.kaps.co.ke and i hope the two Consumer watchdogs are taking note, this is plain dishonesty why should a consumer pay for a service not rendered even hawkers will tell you kuangalia ni bure (seeing is free), worse still where is this form of injustice configured in your systems? I wonder how much Kenyans could be losing through what i have observed today anyway Justice be our shield and defender. Have a great week! -- Barrack O. Otieno +254721325277 +254-20-2498789 Skype: barrack.otieno _______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke http://lists.kictanet.or.ke/mailman/listinfo/kictanet Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/bitange%40jambo.co.ke The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development. KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.