Agosta, The 3 I was refereeing to are the fully outsourced call/contact centers (Kencall, Horizon and Ken-Tech - all along msa road). These do not include captives, ITOs and others whom by the definition are BPOs. Edwin -----Original Message----- From: kictanet-bounces+eonchari=lynxbits.com@lists.kictanet.or.ke [mailto:kictanet-bounces+eonchari=lynxbits.com@lists.kictanet.or.ke] On Behalf Of Agosta Liko Sent: Monday, October 11, 2010 11:45 AM To: Edwin Cc: KICTAnet ICT Policy Discussions Subject: Re: [kictanet] Need for BPO sector re-alignment? Edwin Which are the 3 BPOs ? On Thu, Oct 7, 2010 at 2:57 PM, Edwin Onchari <eonchari@lynxbits.com> wrote:
Hi Agosta,
You could get an official list from the Society/KICTB. I am aware of only 3 operational BPOs.
Edwin
-----Original Message----- From: kictanet-bounces+eonchari=lynxbits.com@lists.kictanet.or.ke [mailto:kictanet-bounces+eonchari=lynxbits.com@lists.kictanet.or.ke] On Behalf Of Agosta Liko Sent: Thursday, October 07, 2010 2:52 PM To: Edwin Cc: KICTAnet ICT Policy Discussions Subject: Re: [kictanet] Need for BPO sector re-alignment?
Listers
Does anyone has a 'true' list of BPO's ....
both active and inactive ?
On Thu, Oct 7, 2010 at 11:40 AM, Edwin Onchari <eonchari@lynxbits.com> wrote:
Dear Listers and passionate BPO industry practitioners,
In recent constructive discussions on the state of the BPO sector in Kenya, and how this will impact the contribution to realizing our Vision 2030 goals, one thing clearly emerged. As a country, we have a fragmented strategy of creating a sustainable industry.
I strongly feel that we need to a have a joint communiqué (re-aligning of strategies) from the following and any other agency that has/should have BPO as part of its TORs:
1. Kenya ICT Board (The line ministry and supporting agencies such as CCK)
2. KenInvest
3. OPM- BPO/ITES working group
4. Brand Kenya
5. Vision 2030 secretariat
6. The Kenya BPO Society and by membership extension; KEPSA
7. Any other auxiliary industry/government agencies
It is imperative that we have a unified, well thought through, strategy for the sector if we were to achieve much.
This call is in the back-drop of many industry start-ups and auxiliary service providers, either shutting shop altogether, or suspending BPO departments in their operations (over 40 start-ups have shut down in the last 4 years with a potential loss of 5000 direct jobs).
What are your thoughts?
Kind regards,
Edwin
Being on par in terms of price and quality only gets you into the game.Service wins the game. TONY ALESSANDRA
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke http://lists.kictanet.or.ke/mailman/listinfo/kictanet
This message was sent to: agostal@gmail.com Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/agostal%40gmail.com
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke http://lists.kictanet.or.ke/mailman/listinfo/kictanet
This message was sent to: eonchari@lynxbits.com Unsubscribe or change your options at
http://lists.kictanet.or.ke/mailman/options/kictanet/eonchari%40lynxbits.com
No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.445 / Virus Database: 271.1.1/3181 - Release Date: 10/06/10 18:34:00
_______________________________________________ kictanet mailing list kictanet@lists.kictanet.or.ke http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: eonchari@lynxbits.com Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/eonchari%40lynxbits.com No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.448 / Virus Database: 271.1.1/3189 - Release Date: 10/10/10 18:34:00