Hi Thomas,

I agree with you partially on the issue of door to door delivery but that with the frequent changes in address and our lack of discipline in updating information the returns will bog down PCK.

We also need to look at the entire country which might not have the same level of organisation that exists in certain parts of Nairobi. Imagine trying to deliver a letter to someone who stays in Mulango Kubwa or Block Ten. We still have a large population of nomadic people who we still need to serve.

Lets be careful not to confuse email and physical mail delivery, even in the Netherlands where they have one of the most developed mail systems the P O Box still exists. What can be added to the service is an SMS notification thus reducing the need for you making regular trips to check if mail has arrived.

In addition the postal system has a service that allows mail to be delivered to someone who does not have a mailbox and is send care of the post master.

Robert Yawe
KAY System Technologies Ltd
Phoenix House, 6th Floor
P O Box 55806 Nairobi, 00200
Kenya

Tel: +254722511225, +254202010696

From: Thomas Kibui <thomas.kibui@gmail.com>
To: robertyawe@yahoo.co.uk
Cc: KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke>
Sent: Fri, 1 July, 2011 12:35:15
Subject: Re: [kictanet] Yawe for Post Master General - Aluta Continua

Hello All,

Robert.. this is what I would like PCK to embark on.

We have to move away from the PO Box system where a subscriber rents a box to receive and send mail. Mail should be delivered to a physical / geographical registered address. The Metropolitan ministry recently emabarked on a plan to tag physical addresses with numbers and street names to geographical addresses and PCK could merge those with their own Postal Codes and deliver mail as opposed to having people collect it physically at the post office: