Listers,
I think we are tending to over-analyze. In this space, there is really never a sure fire stage of so called proven technology…..even M-Pesa remains evolving!
M-Pesa was never anything really technologically ground-breaking, it was just a logical solution to the mama-mboga/wanjiku problem of money transfer. It was a very simple system/solution to a known problem. But it caught on and became a runaway success (even the originators of M-Pesa do marvel about the combination of luck and other factors that led to its success). It was a value add service to its existing customers.
That said, M-Pesa has been a beneficiary of soft regulation. It remains so even today! Both CBK and CA (formerly CCK) remain undecided or unsure about how to regulate that market almost 10 years later. Safaricom through its large customer base network effect and lock-in strategy ran away with the significant mobile transfer customer base. Airtel could never shake this strangle-hold. Safaricom went on to become a near monopoly in the mobile money (transfer/payments) sector, as well as a near monopoly in the voice market as it concurrently locked in its subscribers and now sits at almost 21m subscribers.
So, as we debate this there are 1001 reasons we can advance to deny this thin-sim solution. There is almost nothing we cannot advance as a reason to deny Equity the use of this thin-sim technology. And Cofek should be supporting this to create competition to free up the market from Safaricom enslavement.
The real war we should be waiting for is who will manage to get to the hearts of the consumer. This is about the simple and practical VAS that they will avail. These customers will easily move away with their number to this new service provider with the value add services that are practical to him/her. This will cause number portability without a sweat. Maybe then Dr. Partrick Musimba will switch on his service for porting these customers back and forth between Equity, Safaricom etc….. Exciting times ahead, I guess.
Safaricom should expect to be served by the same token it benefited from several years ago when it launched M-Pesa. I would really be surprised if Safaricom has been sitting pretty on its honey pot thinking that this moment will not arrive.
In the meantime, let us let the Parliamentary committee continue to enjoy their sitting allowances. Unless this happened last night, I would be surprised if they will be making any ground breaking technological declarations.
My 2 cents….
-----------------------------------------------------------------
Aquinas Wasike
Mobile: +254 722 511120
Email: aquinasw@lantech.co.ke
Website: www.lantech.co.ke
-----------------------------------------------------------------
From: kictanet [mailto:kictanet-bounces+aquinasw=lantech.co.ke@lists.kictanet.or.ke] On Behalf Of Ali Hussein via kictanet
Sent: Wednesday, September 17, 2014 3:59 PM
To: Aquinas Wasike
Subject: Re: [kictanet] Equity Bank vs Safaricom :-Round 2
David
With all due respect to COFEK.
How did you guys react to Mpesa? Weren't Kenyans 'guinea pigs' then?
Far be it for me to question COFEK's motives here beyond 'protecting' Wanjiku..
Ali Hussein
+254 770 906375 / 0713 601113
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim
Blog: www.alyhussein.com
"I fear the day technology will surpass human interaction. The world will have a generation of idiots". ~ Albert Einstein
Sent from my iPad
On Sep 17, 2014, at 3:49 PM, "Consumers Federation of Kenya \(COFEK\) via kictanet" <kictanet@lists.kictanet.or.ke> wrote:Dear Mr Kioko,
We are watching this debate very keenly. We can’t resist the temptation to comment on your issue. The summary you capture is obviously about Consumer Rights.
Article 46(1)(b) of the Constitution says – “Consumers have the right to the information necessary for them to gain full benefit from goods and services”. Under the Consumer Protection Act, 2012 on Section 5(1) under the quality of goods and services, the law states that: “The supplier is deemed to warrant that the goods or services supplied under a consumer agreement are of a reasonably merchantable quality”
When CA approved 3 MVNO’s in April 2014 without addressing itself to the new emerging challenges, even beyond it, the consumer is left to be a “guinea pig” upon which this technology would be tested upon, with either good or bad results notwithstanding. In the (un)likely event privacy will be lost as a result of such technology, service providers must be reminded that Article 31(c)(d) of the Constitution are not suspended.
At Cofek, we encourage innovations and competition but we must also be sensitive to Wanjiku, the law and public interest. Reulation should not always behind of ICT innovations. It must be ahead so we are not so helpless as to expect MP’s to decide on a highly technical matter as to the pros and cons of a thin sim. Thank you.
David Kedode
Program Officer
From: kictanet [mailto:kictanet-bounces+hotline=cofek.co.ke@lists.kictanet.or.ke] On Behalf Of Bernard Kioko via kictanet
Sent: Wednesday, September 17, 2014 3:28 PM
To: The Consumers Federation of Kenya (Cofek)
Subject: Re: [kictanet] Equity Bank vs Safaricom :-Round 2
Noted fr<image001.png>om the document:
From: kictanet [mailto:kictanet-bounces+bkioko=bernsoft.com@lists.kictanet.or.ke] On Behalf Of Anthony Kiarie via kictanet
Sent: Wednesday, September 17, 2014 3:12 PM
To: bkioko@bernsoft.com
Subject: Re: [kictanet] Equity Bank vs Safaricom :-Round 2
Hi
This is what GSMA had to say about the matter;
On Wed, Sep 17, 2014 at 3:01 PM, Harry Delano via kictanet <kictanet@lists.kictanet.or.ke> wrote:
Well summed up Walu...
Let's look at the positivity aspect of it, and possibly with the benefit of hindsight, adopt a gradual uptake to "test the waters"...
By the way who is giving the honorable legislators professional advice on this important Cyber security matter, as they decide the fate of the Thin-sim technology...?
Harry
On Wed, Sep 17, 2014 at 2:33 PM, Walubengo J via kictanet <kictanet@lists.kictanet.or.ke> wrote:
Thanks Gicheru,
I was really getting woried...most of the security concerns raised by listers are the very same ones traditional banks raised against MPESA a few years ago. Luckily, the regulators then ignored them otherwise the global story of MPESA may never have been told let alone celebrated.
Folks, I am NOT saying there is NO issue with thin-SIM. There are, but I worry when we sound defeatist and perhaps scared to open a new story of mobile money. If Kenyans can't do, no one else in the world will.
Lets bring out the concerns, but with a view to resolving them rather than running away from them.
walu.
shared secret: as an info-security professional, I was so paranoid about MPESA that I ended being what strategy books call - Laggards or more politely Late adopters. For years I was quite paralysed with my security analysis (analytic paralysis syndrome) and could dare not sign up. Eventually ofcourse I grudgingly signed up - but still get shivers when am sending that mobile money :-)
--------------------------------------------
On Wed, 9/17/14, Martin Gicheru via kictanet <kictanet@lists.kictanet.or.ke> wrote:
Subject: Re: [kictanet] Equity Bank vs Safaricom :-Round 2
To: jwalu@yahoo.com
Date: Wednesday, September 17, 2014, 2:00 PM
@Dennis: I don't
see Equity Bank worried that they may be exposing consumers
in the way you just presented, and this has not come out yet
in an argument before. You realize that the same bank
account has been accessible on the mobile phone via USSD
shortcodes that most of these banks have that they call
"mobile banking".
On Wed, Sep 17, 2014
at 1:33 PM, Collins Areba via kictanet <kictanet@lists.kictanet.or.ke>
wrote:
Come to think of this, Would this lead to a rise
in Handset Locking to network under plans much like AT&T
does elsewhere? Leading to a change in business model from
exclusively traditional Prepay to Device Lock in. Or does
the regulator intend to block the larger companies from
doing this too?
On Wed, Sep 17, 2014 at 1:28 PM,
Dennis Kioko via kictanet <kictanet@lists.kictanet.or.ke>
wrote:
I've
been using the Equitel SIM card for a few days.
One of the things that people have been
overlooking in the whole argument is that the Equitel SIM
card virtually has your whole bank account sitting on
it.
So while we are frothing on the mouth over M-Pesa
security, I would think that many people will have more
money in their bank account than on the SIM card. No one
seems to be talking about security on the users side - I
mean, if the Thin-SIM's security is compromised, then
your whole bank account is
compromised.
On Wednesday, 17 September 2014, Martin Gicheru via kictanet
<kictanet@lists.kictanet.or.ke>
wrote:
Also thinking about the part where the SIM card
will need to be inactive while the other is active, I think
Safaricom do have a legal point where they will have a
technical outage as the user switches to second SIM. You
know, unlike Dual-SIM which allows for dual standby, these
two SIMs will not operate at the same time. That and the
part where we still are not sure about data security as
mentioned by Collins and Delano.
Brings me to this: Who is supposed to test and
verify that the thin SIM wont compromise on the security of
the primary SIM and why hasn't this been done by now. If
I was Safaricom I would worry about giving access to my
customer usage habits, just like any subscribed service is
able to access from their users to make their services
better or like in the case of Google and the likes, serve
better ads.
Martin Gicheru
On Wed, Sep 17, 2014
at 12:37 PM, Collins Areba via kictanet <kictanet@lists.kictanet.or.ke>
wrote:
Safaricom's Case seems grounded on the fact
that The Thin Sim sits squarely in between your safaricom
SIM card (that offers security layer to your accounts within
the safaricom network) and the handset whose input devices
you use to interact with their SIM. In theory therefore all
keystrokes can therefore be "logged", For the
Record I will not be putting anything in that phone that I
use heavily for bank transactions because while not yet
proven beyond reasonable doubt, Safaricom does have a point.
On Wed, Sep 17, 2014
at 11:30 AM, Walubengo J via kictanet <kictanet@lists.kictanet.or.ke>
wrote:
@
Harry D,
I did cover all your questions in the blog. I also thought
Parliament (with all due respect to our very able Hon. MP,
Eng J. Rege who sits on the respective committee) has jumped
the gun and got involved too soon. They should let the
regulator do their thing as per law.
Meanwhile, you and I know, there is nothing like 100%
security (otherwise German Premier's phone would not
have been bugged by the CIA :-) So rather than discuss how
insecure the technology is, we should be discussing how to
implement the technology with increased levels of
assurance/security.
walu.
--------------------------------------------
On Wed, 9/17/14, Harry Delano via kictanet <kictanet@lists.kictanet.or.ke> wrote:
Subject: Re: [kictanet] Fw: Equity Bank vs Safaricom
:-Round 2
To: jwalu@yahoo.com
Date: Wednesday, September 17, 2014, 10:56 AM
What about the headlines indicating
Parliament has to have a final say on this, based on
alleged security ramifications posed by this new Thin-Sim
Technology.. It is claimed that it's prone to
hacks,
attacks, DoS etc.. and "will erode significantly
the
gains achieved so far in mobile money market.."
Anyone
with any idea where the technology currently implemented
-
Harry
On Tue, Sep 16, 2014 at
10:00 PM, Mark Kipyegon via kictanet <kictanet@lists.kictanet.or.ke>
wrote:
Mpesa succeeds
primarily because of a strong distribution network. IMO
Equity have the existing clientele and the resources to
offer a product that can genuinely challenge
Safaricom.
On 16 Sep 2014, at 20:11, "Ahmed Mohamed
Maawy via kictanet" <kictanet@lists.kictanet.or.ke>
wrote:
With Ali on this one. Mobile
Money is a gone case in Kenya. If Equity is really
providing
a value add service then its not through its mobile
platform. Airtel, Yu and Orange all have far cheaper
mobile
money services. If there was a service that would be the
first to topple M-Pesa it would have been Airtel Money.
Heck, Airtel even offers cheaper call rates from Airtel
to
Safaricom than from Safaricom to Safaricom and they still
are not getting customers. Did I mention their network
coverage is even stronger?
And what would Equity need to do? Set up masts
in as far as Kitui, or as far as Maralal, or as far as
Isiolo? Theres a lot of work to be done before Equity
becomes a service provider to even match the least
established provider there is. They would be better off
working with Yu mobile than working even against
Safaricom.
No offence.
So the business
here is in the value add services, which is where mobile
commerce comes in. What is done is done, the value add is
what is the worth for now. Not the competition. Because
competition already exists, no sense saturating it
further.
On Tue, Sep 16, 2014 at
7:57 PM, McTim via kictanet <kictanet@lists.kictanet.or.ke>
wrote:
http://www.economist.com/blogs/baobab/2014/09/disrupting-mobile-banking-kenya
Does anyone know which
network Equity is 'virtual" on?
rgds,
McTim
On Tue, Sep 16,
2014 at 10:03 AM, Sophia Bekele via kictanet <kictanet@lists.kictanet.or.ke>
wrote:
resting
discussion on where mobile baking is going....
With
best wishes,
Sophia
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On Tuesday, September
16, 2014 7:52 AM, Ali Hussein via kictanet <kictanet@lists.kictanet.or.ke>
wrote:
@Walu
Lets wait and see...Many have
written off Safaricom before. What I'm loving
about this discussion though is the elephant in the room.
I
believe Kenyans are waiting for the next big thing. This
mobile money thing has been hyped and flogged until its
dead. The next big thing is mobile commerce.
And I don't mean the 'Lipa
na Mpesa' variety.
I mean real m-commerce enablement -
SME supply chain financing, invoice discounting etc.
That's where the future is and that's why the KCB
tie up is interesting. My only concern with that is that
most banks (fortunately for Safaricom) are old school
thinkers unwilling to venture into the
unknown.
This ship
hasn't sailed yet. It remains to be seen who will be
at
the helm.
Ali
Hussein
+254 770 906375 / 0713
601113
Twitter:
@AliHKassimSkype:
abu-jomoLinkedIn: http://ke.linkedin.com/in/alihkassimBlog: www.alyhussein.com
"I fear the day
technology will surpass human interaction. The world will
have a generation of idiots". ~ Albert
Einstein
Sent
from my iPad
On Sep 16,
2014, at 5:31 PM, Walubengo J <jwalu@yahoo.com>
wrote:
@Ali,
Equity is
not just after Safaricom lunch, they are after their
dinner
as well :-).
This thin-SIM technology will do what
Number Portability failed to do. People are likely to
"Vooka" onto Equity (cheaper) voice services
without having to buy two phones or dual-SIM phones.
Equity mobile money value proposition, will have the
side-effect of knock the breath out of Safaricom's
voice
revenues...fortunately, Safcom can see this, and they are
not taking it kindly :-)
We are
indeed living in very interesting times in .Ke
walu.
--------------------------------------------
On Tue, 9/16/14, Ali Hussein via kictanet
<kictanet@lists.kictanet.or.ke>
wrote:
Subject: Re: [kictanet] Equity Bank vs
Safaricom :-Round 2
To: jwalu@yahoo.com
Date: Tuesday, September 16, 2014, 3:18
PM
Collins
Well put.
Walu,
I'm keen to understand how
a
technology which is a
commodity ( read here that Safaricom
can also implement the same technology)
can usurp
Safaricom's
unassailable lead in this
space.
What's my
point?
Technology is
an accelerator
and NOT The Strategy in itself. Assume first
that what you can access in the open
market (as opposed to
restricted
technology under patent) your competitors can do
so too. We usually forget this but MPesa
isn't even the
best mobile
technology in the country. Not even by a long
short! They managed to capture their
base through first
mover
advantage and a positioning statement that was
apparently well received by Kenyans. And
of course there is
the Network
Effect of being ubiquitous in the
space.
Equity needs to
execute with
excellence and not depend on the Technology to
take on Safaricom.
Needless to say I would love to be
a
fly on the wall in the
strategy sessions currently going on
in both companies. Careers will be made or broken
on
this..no doubt about
that.
Ali
Hussein
+254 770
906375 / 0713
601113
Twitter:
@AliHKassimSkype: abu-jomoLinkedIn: http://ke.linkedin.com/in/alihkassimBlog: www.alyhussein.com
"I
fear the day
technology will
surpass human interaction. The world will
have a generation of idiots". ~
Albert
Einstein
Sent from my iPad
On Sep
16,
2014, at 1:06 PM, Collins
Areba via kictanet <kictanet@lists.kictanet.or.ke>
wrote:
"We
are glad
to use this platform
to deliver an extension service to our
customers, It is our heartfelt desire to
satisfy our
customers first,
and if technology affords us that
opportunity, we are obliged to take up
on it. If the same
technology
should allow us to interact with our customers,
and have an opportunity to give them
voice and data
in the same
breath, then why not, those would be extras
to
the benefit of our
client... "
Paraphrased from memory during
an
interview on Citizen last
week. I think this opens the game
wide Open, and For the Record, Safaricom
should be given a
Commercial
Banking license.
My 10 Cents.
On Tue,
Sep 16, 2014 at
12:06 PM,
Walubengo J via kictanet <kictanet@lists.kictanet.or.ke>
wrote:
Listers,
I thought you might find this
interesting,
----------------
After
Equity Bank decided to directly play in the mobile
money market by issuing its own SIM
cards, we debated
heatedly in
a previous blog whether Safaricom had finally
met its match. At the time, it was
assumed that Equity
would be
selling the traditional SIM card, which would
require customers to either buy dual
SIM-card phones or
carry two
phones in order to access services from two
existing providers.
Even
within the inconvenient scenario above, Equity with
its
large customer base was
bound to pose some significant
competition to the leading mobile money provider
Safaricom. The surprise, it seems, is
the secret weapon
Equity
unveiled recently in the form of a Thin-SIM
Card....
------
Read more @
http://www.nation.co.ke/oped/blogs/dot9/walubengo/-/2274560/2453920/-/11d48l2z/-/index.html
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acceptable
behaviors online that you follow in real life: respect
people's times and bandwidth, share knowledge,
don't
flame or abuse or personalize, respect privacy, do not
spam,
do not market your wares or qualifications.
-----Inline Attachment Follows-----
_______________________________________________
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options at https://lists.kictanet.or.ke/mailman/options/kictanet/jwalu%40yahoo.com
The Kenya ICT Action Network
(KICTANet) is a multi-stakeholder platform for people and
institutions interested and involved in ICT policy and
regulation. The network aims to act as a catalyst for
reform
in the ICT sector in support of the national aim of ICT
enabled growth and development.
KICTANetiquette : Adhere to the same standards
of acceptable behaviors online that you follow in real
life:
respect people's times and bandwidth, share
knowledge,
don't flame or abuse or personalize, respect privacy,
do
not spam, do not market your wares or
qualifications.
_______________________________________________
kictanet mailing list
kictanet@lists.kictanet.or.ke
https://lists.kictanet.or.ke/mailman/listinfo/kictanet
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/arebacollins%40gmail.com
The Kenya ICT Action Network (KICTANet) is a
multi-stakeholder platform for people and institutions
interested and involved in ICT policy and regulation. The
network aims to act as a catalyst for reform in the ICT
sector in support of the national aim of ICT enabled growth
and development.
KICTANetiquette : Adhere to the same standards of acceptable
behaviors online that you follow in real life: respect
people's times and bandwidth, share knowledge, don't
flame or abuse or personalize, respect privacy, do not spam,
do not market your wares or qualifications.
--
Regards,
Collins Areba,
P.O Box 44441, 00100
Nairobi, Kenya.
Tel: +254 707 750 788 / 720 516 758
Twitter: @arebacollins.
Skype: arebacollins
_______________________________________________
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Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/martingicheru%40gmail.com
The Kenya ICT Action Network (KICTANet) is a
multi-stakeholder platform for people and institutions
interested and involved in ICT policy and regulation. The
network aims to act as a catalyst for reform in the ICT
sector in support of the national aim of ICT enabled growth
and development.
KICTANetiquette : Adhere to the same standards of acceptable
behaviors online that you follow in real life: respect
people's times and bandwidth, share knowledge, don't
flame or abuse or personalize, respect privacy, do not spam,
do not market your wares or qualifications.
--
with Regards:
blog.denniskioko.com
_______________________________________________
kictanet mailing list
kictanet@lists.kictanet.or.ke
https://lists.kictanet.or.ke/mailman/listinfo/kictanet
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/arebacollins%40gmail.com
The Kenya ICT Action Network (KICTANet) is a
multi-stakeholder platform for people and institutions
interested and involved in ICT policy and regulation. The
network aims to act as a catalyst for reform in the ICT
sector in support of the national aim of ICT enabled growth
and development.
KICTANetiquette : Adhere to the same standards of acceptable
behaviors online that you follow in real life: respect
people's times and bandwidth, share knowledge, don't
flame or abuse or personalize, respect privacy, do not spam,
do not market your wares or qualifications.
--
Regards,
Collins Areba,
P.O Box 44441, 00100
Nairobi, Kenya.
Tel: +254 707 750 788 / 720 516 758
Twitter: @arebacollins.
Skype: arebacollins
_______________________________________________
kictanet mailing list
kictanet@lists.kictanet.or.ke
https://lists.kictanet.or.ke/mailman/listinfo/kictanet
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/martingicheru%40gmail.com
The Kenya ICT Action Network (KICTANet) is a
multi-stakeholder platform for people and institutions
interested and involved in ICT policy and regulation. The
network aims to act as a catalyst for reform in the ICT
sector in support of the national aim of ICT enabled growth
and development.
KICTANetiquette : Adhere to the same standards of acceptable
behaviors online that you follow in real life: respect
people's times and bandwidth, share knowledge, don't
flame or abuse or personalize, respect privacy, do not spam,
do not market your wares or qualifications.
-----Inline Attachment Follows-----
_______________________________________________
kictanet mailing list
kictanet@lists.kictanet.or.ke
https://lists.kictanet.or.ke/mailman/listinfo/kictanet
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/jwalu%40yahoo.com
The Kenya ICT Action Network (KICTANet) is a
multi-stakeholder platform for people and institutions
interested and involved in ICT policy and regulation. The
network aims to act as a catalyst for reform in the ICT
sector in support of the national aim of ICT enabled growth
and development.
KICTANetiquette : Adhere to the same standards of acceptable
behaviors online that you follow in real life: respect
people's times and bandwidth, share knowledge, don't flame
or abuse or personalize, respect privacy, do not spam, do
not market your wares or qualifications.
_______________________________________________
kictanet mailing list
kictanet@lists.kictanet.or.ke
https://lists.kictanet.or.ke/mailman/listinfo/kictanet
Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/harry26001%40gmail.com
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
_______________________________________________
kictanet mailing list
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Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/kiarietony%40gmail.com
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
