Title: Sales Executive Division: Commercial Employment Type: Permanent Location: Kenya Reports to: Commercial Manager Role Summary The Sales Executive is primarily responsible for selling Bernsoft products and services to new and existing customers within a given territory, market sector or Bernsoft product suite. This role is responsible for identifying and managing sales opportunities, building an in-depth understanding of client business drivers, to position how Bernsoft products and services can enable organizations to reduce costs and become more operationally efficient, and manage the sales process to a successful conclusion. Principal Responsibilities Sales . To establish, implement and document account plans for identified strategic accounts . To demonstrate the ability to show entrepreneurial drive in a given territory to generate, meet and develop new prospects that turn into sales orders, closing all opportunities in a timely manner. . To be able to conduct own initial product and sales demonstrations, ensuring that the company's products are matched to the identified client's needs. . To understand and influence the customers decision making process and lead the customer to positive decisions on . Bernsoft sales proposals and manage all customer engagements to a successful conclusion. . To demonstrate domain expertise in the IT business solutions, having previously sold and worked within this market to ensure credibility and understanding of the customers' business. . To identify the resources required and opportunities to expand product usage and devise plans and strategies for selling into the territory and existing account base, to accelerate business volumes . To prepare client proposals and provide accurate pricing ensuring that the company price calculator is used at all times. . To provide accurate and timely business sales forecasts . To identify marketing and product requirements and communicate well to appropriate personnel to drive the overall sales process Customer Service . To provide professional and effective services to internal and / or external customers, to meet customer expectations, particularly in terms of Quality and Timeliness in line with departmental standards, procedures and guidelines. . To provide follow up with customers to ensure customer satisfaction with products and / or services provided . To communicate courteously with internal and / or external customers by telephone, email and face to face, building positive relationships, investigating, responding to and progressing issues and queries to a successful conclusion at the earliest time. . To speak positively and enthusiastically about the company and its products and services to ensure that a professional company and brand image is provided at all times to customers and colleagues. Teamwork . To work as part of a team to achieve the departmental standards. . To work together with other departments and divisions within the organization to identify any process improvements and improve standards, efficiency and profitability. Knowledge . To ensure that a good level of understanding and knowledge of organizations products and services, which is improved and maintained at all times, ensuring that customer queries can be dealt with accurately and appropriately and supported by the department. . To take responsibility for own personal development in line with agreed annual performance objectives. . To be willing to list to and support colleagues and team members with professional problems, devoting time to impart expertise, infusing confidence and expressing positive expectations regarding the team's and company's performance. . Such other duties as the management may from time to time reasonably require. Key Interfaces . Dealing with external customers. . Liaising with internal departments to bring sales and queries to a satisfactory closure. Dimensions / Budgets . The department consists of account executives that are responsible for managing account customers either from the office, from client site or working from home. . Work outside of normal business hours and travel to customer sites will be required. Knowledge, Experience and Qualifications . Degree level, diploma or equivalent education or experience. . Excellent verbal and written communication skills as well as good interpersonal skills. . Experience of the software industry with proven track record of significantly exceeding targets and expectations and experience of is a plus. . Proven ability in closing business to business deals within software sales. . Excellent knowledge of IT business solutions . Excellent sales, negotiation and presentation skills. . Demonstrable self-sufficiency, sales leadership, entrepreneurial relationship and business development. . Ability to co-ordinate resources to successfully encourage the customer to expand product usage . Ability to develop executive level relationships and engage with the customer to establish an understanding of their business drivers and how the Bernsoft software can enable them to become more efficient, increase profits and reduce overall costs Remuneration: Negotiable Email your cv to jobs@bernsoft.com by close of day 23rd January 2015. Only shortlisted candidates will be contacted. -- * ------------------------------ * This e-mail and any attachments may contain information that is confidential, legally privileged and protected by law and is intended for the sole use of the named recipient(s). Any unauthorized review, use, or disclosure or distribution is prohibited. Any liability (in negligence or otherwise) arising from any third party acting, or refraining from acting on any information contained in this email is hereby excluded. If you are not the intended recipient, please delete the contents and notify the sender immediately; do not disclose the contents to any other person, use it for any purpose or store or copy the information in any medium. Whilst our e-mails are checked for viruses, we cannot guarantee that this message or any attachment is virus free, does not contain malicious code or is incompatible with your electronic system and the Company does not accept liability in respect of viruses, malicious code or any related problems that you might experience. For further information about us, please contact us at the address indicated below. Bernsoft Interactive Limited - P O Box 15177-00100 Nairobi - Tel: +254 722 929192 Email: admin@bernsoft.com Web: www.bernsoft.com