The mobile usage gap is estimated at 61% in Africa according to GSMA, see
here. The reasons behind usage gaps do not differ much from one region to another.
There are a number of assumptions that can be made to explain the mobile broadband usage gap
. Bearing in mind that smartphones
are the main access modes to broadband services, the aspect of this population using other alternative broadband services may not be the reason. This is because even when using other broadband services such as fixed wireless (WiFi), you will, at some point, use the mobile broadband services, provided you have a smartphone.In my opinion, the affordability
of services and devices together with digital skills are the main causes of the usage gap. These people living within coverage
areas and not using the services are either not able to afford the services and devices, or simply do not possess the basic knowledge and digital skills needed to use the services. We have a long way to go in addressing affordability
, especially in the mobile services industry. It is high time governments become intentional in ensuring that people have access to affordable devices (for instance through tax-free/low tax
for the importation of such devices), as well as access to affordable
broadband services.Community networks
are proving to be one way of getting affordable broadband services to the marginalized low-income population. More support is needed to ensure that community networks
are empowered to deliver low-cost connectivity
solutions to help bridge the digital divide
. Digital upskilling, in equal measure, is required, especially in marginalized communities. Extending connectivity services to people who cannot afford the services, or do not have the skills to use the services would simply amount to a wasted investment.