On Thu, Sep 5, 2024 at 10:39 AM Liz Orembo via KICTANet <kictanet@lists.kictanet.or.ke> wrote:

Dear listers,

See this case in twitter. A lady was carjacked, her phone stolen and mpesa transferred to other numbers by thieves. Safaricom does not want to reveal the beneficiary numbers for the criminal transactions to the registered line owner. This is despite them going to Safaricom with an OB number.
https://x.com/herine_lando/status/1831366028443709797?s=46

I am not too conversant with the DP Act, but as long as the lady still has the number, she can use a USSD option to obtain the M-Pesa statement sent directly to her email by the system.

But then what does she do with it after finding who her money was sent to? DCI. The DCI are the ones who will handle that case - which to me is a robbery with violence case.

Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254 7 3200 0004/+254 7 2274 3223

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