[kictanet] Barred from using Airtel

I am sorry to make a public complaint here but I am barred from using my Airtel line reason given is that it has been three months since I loaded airtime via scratchcard. Mark you I have sufficient credit that I bought from Airtel Money. And to think that the same company spam calls me at least once a day and spams my inbox with offers, yet they cannot use the same technology to activate my line? Is there anyone from Airtel here? -- Grace L.N. Mutung'u (Bomu) Kenya Skype: gracebomu Twitter: @Bomu Website: http://www.diplointernetgovernance.org/profile/GraceMutungu