Yawe,

The problem with KENIC- KXP link yesterday has since been sorted out
Having said that the latency  experienced on the link could not be the reason why your emails are bouncing
since the other .KE  root server were authoritative/ Available.

There are number of reasons why mails bounce;
a) Domain Related
- Domain not exist
- Domain expired
- Invalid delegation (name server not authoritative)
- invalid MX records

b) Hosting Related
- Blacklisted mail server
- Mailbox unavailable
- Mailbox full, or Quote Exceeded
- Mail server not available
- Filters 

Kindly send me details of the domains to enable me  carry out a full diagnosis.

Regards,
Joe Kiragu
Administrative Manager
Kenya Network Information Centre (KENIC)
"Where the internet begins in Kenya"
kiragu@kenic.or.ke


On Dec 7, 2010, at 6:23 PM, robert yawe wrote:

Hi,

This should be an eye opener on making KENIC more robust, we need 110% uptime, lets remember the 2 Rs - redundancy, redundancy and redundancy. 

I would expect one of the wireless network providers should have rushed to the rescue of KENIC, I have a dream . . ."

Joe, just one clarification, I have 2 .ke domains and none of them is able to deliver mail, I am getting messages of bounced mail.  Might be the KENIC issue or maybe its my hosts which I doubt as one is hosted by Orange and the other Swift Global.

Regards
 
Robert Yawe
KAY System Technologies Ltd
Phoenix House, 6th Floor
P O Box 55806 Nairobi, 00200
Kenya

Tel: +254722511225, +254202010696



From: Joe Kiragu <kiragu@kenic.or.ke>
To: robert yawe <robertyawe@yahoo.co.uk>
Cc: KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke>
Sent: Mon, 6 December, 2010 17:13:43
Subject: Re: [kictanet] Kenic seems to be down

Dear Yawe

KENIC Backup point to Point link to the Internet exchange point (KIXP) is intermittent/ fluctuating.
The Primary link is currently down as a  result of cable vandalism on waiyaki way.

The situation is been rectified.
.KE domain names availability has not been affected Since .KE root secondary servers are 99.99% available



Regards,
Joe Kiragu
Administrative Manager
Kenya Network Information Centre (KENIC)
"Where the internet begins in Kenya"

On Dec 6, 2010, at 3:34 PM, robert yawe wrote:

Hi,

Any body know why those of us on Orange cannot reach Kenic.

Regards
 
Robert Yawe
KAY System Technologies Ltd
Phoenix House, 6th Floor
P O Box 55806 Nairobi, 00200
Kenya

Tel: +254722511225, +254202010696

kictanet@lists.kictanet.or.ke
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