Hi Maryann,

 

I am unable to register on your site. I am getting a “ the introduced mobile number was not found”. I have been a registered M-Pesa user since the beginning of the service. Do I need to fill in another registration form for my number ? Again?

 

Best Regards,

 

Edwin

From: kictanet-bounces+eonchari=lynxbits.com@lists.kictanet.or.ke [mailto:kictanet-bounces+eonchari=lynxbits.com@lists.kictanet.or.ke] On Behalf Of Edwin Onchari
Sent: Monday, March 07, 2011 11:11 AM
To: Edwin
Cc: 'KICTAnet ICT Policy Discussions'
Subject: Re: [kictanet] Usage Reports from Safaricom for Prepaid Customers

 

Thanks Maryann, let me check it out

 

Best Regards,

 

Edwin

 

From: Maryann Michuki [mailto:MMichuki@Safaricom.co.ke]
Sent: Monday, March 07, 2011 11:05 AM
To: Edwin Onchari
Cc: KICTAnet ICT Policy Discussions
Subject: RE: [kictanet] Usage Reports from Safaricom for Prepaid Customers

 

Edwin,

 

Safaricom Web Self Care gives you access to information related to your mobile number

 

Access Safaricom Self Care on https://selfcare.safaricom.co.ke

 

Other features currently available are;

 

·         PostPay Bill Enquiry

·         Bill in Progress Enquiry

·         PostPay Bill Downloads (PDF & Excel)

·         PrePay Top-Up History

·         Bonga Points Registration & Enrolment

·         Bonga Points Accumulation History

·         Bonga Points Non Merchandise Redemption

·         Bonga Points Merchandise Redemption

·         Bonga Points Redemption History

·         Internet & Data settings via OTA

·         Creation of Service Requests

·         Email Feedback to Safaricom

 

Kind Regards,

Maryann

 

From: kictanet-bounces+mmichuki=safaricom.co.ke@lists.kictanet.or.ke [mailto:kictanet-bounces+mmichuki=safaricom.co.ke@lists.kictanet.or.ke] On Behalf Of Edwin Onchari
Sent: Monday, March 07, 2011 10:53 AM
To: Maryann Michuki
Cc: KICTAnet ICT Policy Discussions
Subject: [kictanet] Usage Reports from Safaricom for Prepaid Customers

 

Listers,

 

Is anyone aware, where on the Safaricom site I can access usage on my prepaid line. Lately, my faithful KSHS 100 weekly credit gets used up mighty fast. I would like to view the history on my account to ensure that I am not being ripped off somehow. Do any of the other Telkoms have this facility?

 

Edwin

 

Note:

All emails sent from Safaricom Limited are subject to Safaricom’s Email Terms & Conditions. Please click here to read the policy.

---

 

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