I've given up on my ISP. I am currently receiving 1/16th of the advertised bandwidth according to various independent tests. Even for a shared connection this is outrageous.  They insist that I should only use their tool to measure my provisioned bandwidth, a tool that measures speeds between my premises and theirs. A pointless exercise since I subscribed to Internet services not a local loop connection.

Now if the CCK could provide consumers with an online tool to measure what they are actually receiving, as well as compelling ISPs to clearly state the performance limitations of their service, we would all make informed decisions on who to purchase Internet services from.

Is this within the regulator's mandate?

Muchiri.

*******
Sent from my Android  device

_______________________________________________
kictanet mailing list
kictanet@lists.kictanet.or.ke
http://lists.kictanet.or.ke/mailman/listinfo/kictanet

Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/brian%40pixie.co.ke

The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.

KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.