Hi Edith, Attached are some notes I scribbled from the BPO workshop. Included are some questions I felt were not answered. Pardon the lack of analysis/order. I've copied in listers as some may find them useful . Overall found it a good workshop to attend. I think we should have had more time to discuss issues arising. Would have liked to see more industry stakeholders there too. Victor DFID, the Department for International Development: leading the British Government's fight against world poverty. Find out more about the major global poverty challenges and get the facts on what DFID is doing to fight them: http://www.dfid.gov.uk ______________________________________________________________________ This e-mail has been scanned for all viruses by Peapod. The service is powered by MessageLabs. For more information on a proactive anti-virus service working around the clock, around the globe, visit: http://www.peapod.co.uk/cleanmail