From the regulators point of view: Getting its constituents (customers) on the net and aware of the facilities they have. Probably a good example for those of you us in Kenya is the campaign Kenya Revenue Authority (KRA) has done in ensuring everyone is really aware of their website and services etc and what they can do.
It might be useful for our regulators to do Road shows and really go out there and speak on their role etc Cheers Monica Kerretts-Makau On 17/10/07 7:57 AM, "John Walubengo" <jwalu@yahoo.com> wrote:
Welcome to Day 6 of 10.
Thanks to all for your contributions - particularly those making their "maiden" speeches (Benard?, Monica?). You all better speak before we "dissolve" this discussion session this Friday. Anyway, today we want to discuss the barriers
facing Regulators who wish to efectively deploy eCommunications to their customers. Assuming the relevant eContent has been developed and is available what factors could inhibit its deployment?
We can use the good old SLEPT approach for scanning the Macro-environment i.e.what are the Social, Legal, Economical, Political and Technological challenges inhibiting eCommunications for Regulators? Think both ways- from the Customer (Operator, Consumer, etc) and the Regulator perspectives.
1 quick day on this one. All new and belated contributions are welome.
walu.
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