Just wondering, whatever happened to innovation; revenue streams diversification, etc in organizations instead of blaming poor business performance on just price drops and elevated competition?
Edwin
From: kictanet-bounces+eonchari=lynxbits.com@lists.kictanet.or.ke [mailto:kictanet-bounces+eonchari=lynxbits.com@lists.kictanet.or.ke] On Behalf Of Stephen Mutoro
Sent: Tuesday, June 28, 2011 10:32 AM
To: Edwin
Cc: 'KICTAnet ICT Policy Discussions'
Subject: Re: [kictanet] Effects of lower calling rates
Hi Robert: I enjoy your comments. But with due respects, you are trivializing the all important subject of calling rates. I doubt you can prove and demonstrate that low calling rates automatically leads to immediate recruitment of incompetent staff (on the basis of numerous spelling mistakes on the brochure you have attached). I’ve printed a copy. It is unfair to (consumers) provoke emotions that you may over-pay for quality services. MSPs have an option to right-size – go for a lean establishment. Again this must be an exceptional brochure. Nonetheless, I’d love to hear from Safaricom on whether they can own up the brocure, its contents and disastrous spellings. Even if they do, I doubt they will relate the same to low calling rates, MTR or price wars.
Regards,
Stephen Mutoro
From: kictanet-bounces+stephen=cofek.co.ke@lists.kictanet.or.ke [mailto:kictanet-bounces+stephen=cofek.co.ke@lists.kictanet.or.ke] On Behalf Of robert yawe
Sent: Tuesday, June 28, 2011 10:01 AM
To: stephen@cofek.co.ke
Cc: KICTAnet ICT Policy Discussions
Subject: [kictanet] Effects of lower calling rates
Hi,
It is with sadness that I make this post, the effects of lower calling rates on Safaricom are beginning to show.
When an organisation known for its attention to detail, releasing a brochure to the public with such glaring errors is truly a reason for concern.
Regards
Robert Yawe
KAY System Technologies Ltd
Phoenix House, 6th Floor
P O Box 55806 Nairobi, 00200
Kenya
Tel: +254722511225, +254202010696