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When I
look at the efforts that South Africa,
Egypt, Mauritius and other emerging BPO destinations
are putting to raise awareness about their countries as players in the BPO
world, I am left wondering if the ICT Board is really aware of the challenge
that they have in raising Kenya's
profile?
It
will require a serious assault by Kenya, on the international
market, together with a clear strategic plan, if we are to make any headway.
Otherwise Vision 2030 can as well forget about the BPO sector.
The Board
could learn a thing or two from these countries. In the first place has the
Board conducted a competitor analysis of these countries that Kenya is
competing with? This should be the first step.
All of
these countries invested heavily not just in marketing, but also by providing
incentives to would-be investors in the sector. Is the ICT Board looking at
developing incentives for BPO investors? How will Kenya compete favourably with
other countries?
What
are the plans for the BPO park? It is likely to be an empty shell, at the
rate at which operators are shutting down or suspending operations.
Wambui
Wakarema
--- On Tue, 24/6/08, waudo siganga <emailsignet@mailcan..com>
wrote:
From: waudo siganga
<emailsignet@mailcan.com>
Subject: Re: [kictanet] Marketing Kenya as a BPO Destination (within and
without the country)
To: wambuiwakarema@yahoo.co.uk
Cc: "New Vision List" <newvisionkenya@yahoogroups.com>,
KICTAnet@yahoo.com, "Policy Discussions"
<kictanet@lists.kictanet.or.ke>
Date: Tuesday, 24 June, 2008, 9:11 AM
Shem
and Titus, I agree with your observations. After attending some ICT Board
events I gathered that BPO is indeed the focus for the Board, with other
activities being 1. Advisory to the Govt 2. Capacity Building
and 3. Project Management. I have heard the Board explain that they are not
really into "ICT" per se but rather, its application. I
do not mind marketing being a focus here (and I think they are
doing a good job of it), but the gap to deal with "ICT" should abe
addressed by the Government. The name "ICT Board" is somehow a
misnomer that confuses some people. A better name would have been "ICT
Marketing Board" or "ICT Promotion Board".
Waudo,
in Paris.
On Mon, 23 Jun 2008 13:49:38 -0700 (PDT), "Shem Ochuodho" <shemochuodho@yahoo.com> said:
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Titus,
You
raise a pertinent question. In the V-2030, the pillar is 'BPO', and not
'ICT'. And listening to Government officials, the focus seems to be on the
former, and not the latter. And am left wondering why. Perhaps this may
help explain why 'marketing' is ICT Board's core activity. If BPO is all
the Board is about - or its main focus, then of course 'marketing' is the
core function.
Best
rgrds,
Shem
--- On Mon, 6/23/08, Titus Mburu <titonjoroge@gmail..com>
wrote:
From: Titus Mburu
<titonjoroge@gmail.com>
Subject: Re: [kictanet] Marketing Kenya as a BPO Destination (within and
without the country)
To: "Shem Ochuodho" <shemochuodho@yahoo.com>
Cc: "KICTAnet ICT Policy Discussions"
<kictanet@lists.kictanet.or.ke>
Date: Monday, June 23, 2008, 10:26 AM
If I may, let me ask - what has been identified as
one of the pillar in Vision 2030? Is it ICT or BPO?
One of the TV stations focused on the call center industry, during the
launch of Vision 2030 and i got worried.
Regards,
Titus Njoroge.
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People make a plan work, a plan alone seldom makes people work (Confucius).
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