Dear Benjamin, The issue has been forwarded to the relevant team for assistance, we do highly appreciate your feedback. Regards Munene Muchoki From: Odhiambo Washington [mailto:odhiambo@gmail.com] Sent: Wednesday, February 16, 2011 3:05 PM To: Safaricom Support Cc: kictanet@lists.kictanet.or.ke Subject: Re: [kictanet] Challenges facing MPESA Agents On Wed, Feb 16, 2011 at 2:35 PM, Safaricom Support <Support@safaricom.co.ke> wrote: Dear Benjamin, The IVR for prepaid helpline 100 and the postpaid helpline 200 are still available, Its only the mpesa helpline 234 which doesn’t have. Regards Munene Muchoki It would be great if the possibility of the Corporate Internet Support number (0722 002222) going into the IVR is also eliminated. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Damn!! ##################################################################################### NOTE: All emails sent from Safaricom Limited are subject to Safaricom�s Email Terms & Conditions. Please click here to read the policy. #####################################################################################