Good morning Listers

I have received a request from  the ICT Authority on the topic of Connected Kenya. 


Connected Kenya this year wants to explore the theme of getting Citizen to “Self Serve”  through provision of e-government services. The theme is “Bridging the service gap”


In the spirit of consultation, and in recognizing the valuable ideas from the different sectors of the community, the ICT Authority would like to get industry thoughts and views on what they perceive as barriers to the achievement of ‘self-services’ to mwananchi  in Kenya. 


What can government do in terms of policies, implementation of projects, engagement to further this agenda?  And what role does the Private sector also play and how can both come together to further the interest of getting the citizen to access services at the comfort of their homes?


We request that for the next five days, you kindly feel feel free to contribute and help the Authority shape up the agenda for this important conference. Phyllis from ICTA will collate all your ideas. 


Asanteni sana.


Rgds

Grace