Michael Ouma Journalist Kenya Tel:+254-725-537823 "Do not go where the path may lead, but go instead where there is no path and leave a trail," - Ralph Waldo Emerson --- On Wed, 9/15/10, Michael Ouma <[email protected]> wrote: From: Michael Ouma <[email protected]> Subject: Re: [kictanet] The Safaricom money machine To: "Andrea Bohnstedt" <[email protected]> Date: Wednesday, September 15, 2010, 3:46 AM Hi ALL: why is it that Ms Andrea Bohnstedt is always supporting Safaricom on any issue raised on this list even before the company itself can say anything? just curiuos.....!!!! Michael Ouma Journalist Kenya Tel:+254-725-537823 "Do not go where the path may lead, but go instead where there is no path and leave a trail," - Ralph Waldo Emerson --- On Wed, 9/15/10, Andrea Bohnstedt <[email protected]> wrote: From: Andrea Bohnstedt <[email protected]> Subject: Re: [kictanet] The Safaricom money machine To: [email protected] Cc: "KICTAnet ICT Policy Discussions" <[email protected]> Date: Wednesday, September 15, 2010, 2:53 AM I'm not really sure what your point is. If I intend to give cash to Otieno, and instead send it to Amondi, that's not the mobile money operator's fault. It's my own fault. The M-PESA menu instructs you to enter the recipient's phone number. What more clarity to you need? (and yes, I think it'd be useful to be able to enter phone numbers straight from my directory on my phone). By providing an avenue to obtain a reversal of wrongly sent money, the operator has met its obligations. This is not 'cashing in on ignorance'. On 15 September 2010 12:44, Barrack Otieno <[email protected]> wrote: In other words they are not non-issues Andrea, to learn you must risk looking silly which is what we are trying here, so when a telco cashes on the citizens ignorance who defends them? that is impunity! On Wed, Sep 15, 2010 at 12:07 PM, Andrea Bohnstedt <[email protected]> wrote: Both non-issues, I think: For whatever evils you want to blame on Safaricom (global warming? end of civilisation as we know it? feminism?), you can't really blame them for your own inability to enter the phone number of the intended recipient correctly. And I say this as someone who has broken up larger M-PESA payments in two amounts because I was too freaked out that I'd accidentally send the money to the wrong person. And deactivated lines: If you want to deactivate your Safcom line, take the money out of your MPESA. Easy. It won't get disconnected by CCK for failure to register it because the registration process for M-PESA doubles up as your SIM card registration. If CCK disconnects your line because you've been found to demand ransom M-PESA payments for abducting kids, you have other problems. On 15 September 2010 10:41, robert yawe <[email protected]> wrote: Hi, I have noted that when you send money from mpesa to the wrong number and you request for the transaction to be reversed you do not recover the transaction costs. When a line with credit is deactivated what happens to the credit? With the banks a new policy requires that funds from inactive accounts need to be remitted to Central Bank. Robert Yawe KAY System Technologies Ltd Phoenix House, 6th Floor P O Box 55806 Nairobi, 00200 Kenya Tel: +254722511225, +254202010696 _______________________________________________ kictanet mailing list [email protected] http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: [email protected] Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/andrea.bohnstedt%40rati... -- Andrea Bohnstedt Publisher +254 720 960 322 www.ratio-magazine.com _______________________________________________ kictanet mailing list [email protected] http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: [email protected] Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/otieno.barrack%40gmail.... -- Barrack O. Otieno +41767892272 Skype: barrack.otieno -- Andrea Bohnstedt Publisher +254 720 960 322 www.ratio-magazine.com -----Inline Attachment Follows----- _______________________________________________ kictanet mailing list [email protected] http://lists.kictanet.or.ke/mailman/listinfo/kictanet This message was sent to: [email protected] Unsubscribe or change your options at http://lists.kictanet.or.ke/mailman/options/kictanet/benomnta%40yahoo.com