The government has confirmed that the website was attacked https://www.citizen.digital/news/cs-owalo-confirms-hacking-of-ecitizen-explains-what-happened-n324348

On Thu, 27 Jul 2023, 13:40 James Muritu via KICTANet, <kictanet@lists.kictanet.or.ke> wrote:
I believe there was an attempted hack to e-citizen. Could be related

On Thu, Jul 27, 2023 at 1:33 PM Ken Mwaura via KICTANet <kictanet@lists.kictanet.or.ke> wrote:
There's a channel on telegram purporting to behind the downtime of Ecitzen, now Mpesa app, KPLC & banks. I'm not able to verify but they seem convincing. Does anyone know what's actually going on? 
From: Sidney Ochieng via KICTANet <kictanet@lists.kictanet.or.ke>
Sent: Thursday, July 27, 2023 1:24 PM
To: mwaura.kenn@gmail.com <mwaura.kenn@gmail.com>
Cc: Sidney Ochieng <sidney.ochieng@gmail.com>
Subject: [kictanet] Re: eCitizen is Down
 
Listers,
Kenya Power and Mpesa now seem down and if rumours are to be believed by the same people that knocked eCitizen offline. Has there been any official communication by the relevant agencies or ministries? Is our data safe?
Just a week ago what seemed like the entirety of KEBS’ data was being sold on the dark web.
Warmly,
Sidney

Twitter: @princelySid | Github: princelySid | Web: sidneyochieng.co.ke

On 27 Jul 2023, at 03:21, Solomon Mbũrũ Kamau via KICTANet <kictanet@lists.kictanet.or.ke> wrote:

Our public communication offices are not friendly and don't probably find the reason to inform the employer (public) of any clarification regarding issues facing them. 
While communication is they key, we only see them responding after restoring services. 





On Wed, Jul 26, 2023, 22:42 Grace Githaiga via KICTANet <kictanet@lists.kictanet.or.ke> wrote:
Uganda has issued an advisory today about the service downtime. Communication is key.  https://twitter.com/DCICUg/status/1684218122809516032?s=20

On Wed, Jul 26, 2023 at 10:51 AM Grace Mutung'u via KICTANet <kictanet@lists.kictanet.or.ke> wrote:
This is a site with so much data and there are probably people working to resolve things. However, it would really help if we got a statement from the relevant authorities on what is going on, plus progress reports as they secure the site back. At the end of the day, they could also share, in spaces such as this one, about the attack(s), mitigation, measures taken etc.
I agree with Victor that someone needs to urgently address the public on the situation.

Separately, there is a lot to reflect about with migrating services online, without alternatives for downtime like these.....
Best,


On Wed, 26 Jul 2023 at 17:20, Paul Magacha via KICTANet <kictanet@lists.kictanet.or.ke> wrote:
Looks like the government rushed to onboard services on this platform without securing it. 
And since there has been no official comment on this, is NC4 doing something  about it? Or who is securing it?

Sent from my iPhone

On 26 Jul 2023, at 15:47, Josiah Mugambi via KICTANet <kictanet@lists.kictanet.or.ke> wrote:


Tyrus posted this last evening:


https://twitter.com/tyrus_/status/1683898791881998348

"If you’re facing challenges with accessing NSTA services just keep in mind a threat actor from a neighboring country has waged a full blown assault on our digital infrastructure. This has been explicitly communicated through a telegram channel. #infosec."



On Wed, Jul 26, 2023 at 2:51 PM Linda Wairure via KICTANet <kictanet@lists.kictanet.or.ke> wrote:
I noticed the same. 

Also has anyone faced any difficulties from the platform while seeking certain services from ecitizen since the launch? 

On Wed, 26 Jul 2023, 14:19 Victor Kapiyo via KICTANet, <kictanet@lists.kictanet.or.ke> wrote:
The eCitizen portal has been down since yesterday. I haven't seen any official communication explaining the downtime. Anyone knows why? 

IMHO, a critical site like it should have 99.9% uptime and any downtime should be communicated. Or could it be that our friends from Mulot wish to collect and keep the convenience fees. 

Regards,

Victor
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